At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

Identifies and resolves potential conflicts, constraints, or deviations in the scheduling plan to meet customer, unit, function or business needs. Initial point of contact for carriers (all Modes of Transportation (MOT) - Road, Rail & Marine) to inform them of scheduling plan exceptions. Utilizes Material Flow Work Process knowledge to develop and optimize the scheduling plan and proactively resolve any deviations and/or conflicts from the normal shipment process. Develops technical skills on the job to perform routine work activities using existing standard operating procedures. Completes assigned tasks with a close to moderate degree of supervision.

This role required that you gain proficiency through on-the-job training and experience. You need either deep skills in this discipline or knowledge of a range of processes, procedures, and systems. You also need a broad understanding of the job and know how to apply knowledge and skills to complete assigned tasks. You should understand how your team works with others to accomplish objectives and be able to exchange detailed, complicated information with other team members.

It is your responsibility to evaluate analytical or scientific problems in unusual situations and select solutions based on established procedures. You will serve as an informal resource on operational, administrative, data organization, or coordination tasks for less experienced team members with no direct supervisory responsibilities. Your performance will impact the quality, timeliness, and effectiveness of your own work and your team’s work. You should be able to modify work practices and processes to achieve results and/or improve efficiency.

Responsibilities

• Understands business, site, modal rules, material flow requirements and operational capabilities
• Reviews, identifies and resolves constraints and/or restrictions that may impact the ability to fulfill requests
• Serves as the initial contact for carrier resolution for all Modes of Transportation (MOTs)
• Communicates with site logistics contacts and carriers (all MOTs) to inform them of scheduling plan exceptions
• Acts as subject matter expert for Material Flow (Site Logistics / Logistics) Work Processes within unit/plant/site
• Identifies all resources required to successfully, safely, accurately, and efficiently complete work requests
• Identifies constraints and/or restrictions that may impact the ability to fulfill work requests
• Monitors work request completion and take appropriate action and creates and distributes scheduling plan (plan to include all modes (inbound/outbound/packaging)
• Verifies that the schedule can be met within the current status of logistics operations
• Communicates with appropriate resources, via proper procedures, to coordinate required services within specified timelines
• Reviews the scheduling plan for completeness, manage changes, exceptions, and facilitate resolution of issues
• Verifies all shipment details for accuracy and completeness and addresses scheduling exceptions (non-compliances)
• Gathers, monitors, reviews, and communicates scheduling performance measures within work processes to appropriate partners
• Records necessary Diamond/SAP system entries in a timely and efficient manner by completing activities such as: shipping, receipt process, and storing/blending production orders
• Prepares and executes the requisition plan for packaging materials required to comply with the packaging plan and its possible modifications.
• Ensures that the necessary master data is available and, where appropriate, completed in the management systems (SAP) for the correct execution of the packaging plan both in plants and in external logistics operators.

Qualifications

• Required education: associate technical or administrative degree.(Ciclo Formativo de Grado Superior (CFGS).
• Experience: 3+ years in a supply chain or logistics environment.
• Spanish and English languages at proficient level.
• Knowledge of the SAP system in the areas of planning, production and logistics is preferable. Previous experience in similar positions will be valued.
• The critical competencies required for success are: strong communication and networking skills, act upon safety requirements, understanding customer needs, team work, taking initiative, time management, technical proficiency in use of computer applications and Dow policies and procedures

Additional notes

• Relocation is not supported for this role.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.