HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

Are you a seasoned sales professional with a proven track record of success in driving revenue growth and delivering exceptional customer experiences? HackerOne is seeking a Senior Customer Account Executive to join our high-performing sales team. In this role, you will build upon your experience as a Customer Account Executive to drive deeper customer engagements, pursue larger opportunities, and contribute to the strategic growth of our customer base.

As a Senior Customer Account Executive, you will continue to focus on expanding existing customer accounts and identifying new business opportunities within our target market segment. Building upon the foundation established at the IC3 level, you will take on increased responsibility for driving revenue growth and managing complex sales cycles.

Our mission remains to empower customers to run world-class security programs by leveraging HackerOne's products, services, and global community of hackers. As a Senior Customer Account Executive at IC4 level, you will play a leadership role in executing this mission, driving strategic initiatives, and delivering business outcomes for our clients.

What You Will Do

• Manage the end-to-end sales cycle for strategic customer accounts, demonstrating a deep understanding of their needs and challenges.

• Meet and exceed aggressive sales targets, driving revenue growth through both account expansions and new customer acquisitions.

• Develop and execute strategic account plans to drive long-term customer success and value realization.

• Lead complex negotiations and contract discussions, ensuring favorable terms and mutually beneficial agreements.

• Collaborate closely with cross-functional teams, including Product, Customer Success, and Marketing, to align on customer strategies and deliver seamless customer experiences.

• Mentor and support junior team members, sharing best practices and insights to drive collective success.

Minimum Qualifications  

• 6+ years of software or web technologies sales experience, with a demonstrated track record of success in a high-velocity sales environment.

• Expertise in managing complex sales cycles, navigating organizational hierarchies, and building consensus among stakeholders.

• Strong leadership skills, with the ability to inspire and motivate others towards shared goals.

• Exceptional communication and presentation skills, with the ability to articulate complex ideas and solutions to diverse audiences.

• Strategic thinker with a results-driven mindset, capable of identifying and pursuing high-impact opportunities.

• Must be based remotely in US, preference to Texas or Southern California. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Security industry knowledge is a plus, but not required.

Compensation Bands:
Tier Guide

Tier A

Base salary, 60/40 split $132K – $155K • Offers Equity • $88K – $103K Commission

Tier B

Base salary, 60/40 split $112K – $140K • Offers Equity • $75K – $94K Commission

Tier C

Base salary, 60/40 split $106K – $132K • Offers Equity • $70K – $89K Commission

#LI-Remote

#LI-HM1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.