The COO’s Enterprise Change Management Office team is seeking to hire a Change Management Relationship/Portfolio Analyst in a strategic deployment role critical to mobilizing a newly established centralized capability office focused on change management. This candidate will support the development and management of Citi’s central change management capability, serve as a guide and liaise with aligned business groups, functions, or program groups, to ensure initiatives within the portfolio adhere to the central Change Management standards. This candidate will also engage and collaborate with key stakeholders to embed change management practices and competencies throughout the enterprise. With growth and expansion of Citi’s change practices, the CM Relationship/Portfolio Analyst will reside within a small group of CM Relationship/Portfolio Managers and collaborate with other Senior Leads.

Responsibilities:

• Support the development and ongoing management of the organization’s central Change Management framework, standards, methodology and toolkit.
• Maintain relationships with key Citi functions managing changes and with our business partners implementing changes.
• Support knowledge and capability transfer of Change Management practices to our stakeholder community to drive adoption of change management tools and techniques.
• Advise Sponsors, Project Managers and initiative teams regarding best practices to enable effective change execution.
• Reduce change related risks through the deployment of Citi’s change management framework across the organization.
• Engage in diagnosing, planning and remediating change management related issues.
• Liaise between business and functional change initiative Sponsors, working teams, and ECMO book of work activities – provide guidance on Change Management practices and expectations, provide feedback from the initiatives to the ECMO.
• Provide thought leadership and innovative solutions to evolve Citi’s change management practices.

Qualifications:

• Bachelor’s Degree or equivalent.
• 5+ years of relevant business experience Industry specific and / or consulting experience with large strategic program delivery in a regulated environment.
• Formal experience change management, governance processes, or Risk and Control Self Assessment
• Experience in building capabilities aligned with business outcomes
• Experience interfacing with stakeholders across a large organization
• Experience working cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty
• Proven ability to work well under tight deadlines in a fast-paced environment.
• Problem-solving skills and personal resilience, able to work through conflicts
• Business planning, organizing, prioritizing and analytical skills
• Proficiency with MS Office Suite

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Oct 09, 2024

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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