Posted:
10/3/2024, 5:49:48 AM
Location(s):
Lewiston, Maine, United States ⋅ Maine, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Position Summary: This position coordinates the day-to-day operation of the supply chain as it relates to the direct support of the perioperative surgical department and peripheral departments as assigned. Day to day duties include expediting and processing purchase requisitions and purchase orders, interacting with other areas in the Material Services department as well as other support areas within the hospital, material handling, and stock distribution. Other duties will include updating and maintaining MM & OR information systems and managing routine equipment repairs. Tasks include but are not limited to:
Duties and Responsibilities:
Demonstrates Competency in the Following Areas:
1. Processes requisitions upon request ensuring user needs are met via EDI, fax, and telephone or in person with suppliers.
2. Helps coordinate deliveries with receiver ensuring timely deliveries.
3. Makes all arrangements with suppliers for time, competitively priced product.
4. Arranges substitute/alternative product as needed.
5. Follow up on open and overdue orders on daily basis keeping open order status report current.
6. Handles general product/service/equipment requests for information, locating source(s), repair processing, and contact.
7. Meets with Sales Representatives for the purpose of securing timely delivery of product to meet surgical deadlines.
8. Picks and distributes stock from “official” inventory locations as requested or required in support of scheduled and unscheduled surgical procedures.
9. Coordinates and facilitates replenishment of “official” OR Main Inventory via the CMHC Main Inventory or outside “direct” procurement.
10. Fills requests based on need/priority; identifies and processes STAT requests.
11. Teams with OR personnel and senior OR Buyer to insure proper stock levels, initiate stock-out notifications, notifies requester if unable to fill order.
12. Processes all incoming stock; identifies and secures items in proper locations, rotates stock in proper order due to dating sensitivities as directed, maintains care in handling items identified as sterile.
13. Maintain Medical equipment, coordinates requests for equipment & instrument repair via CMMC Biomedical Engineering and/or outside vendor.
14. Insures proper documentation for repairs and routine inspections of equipment and instruments.
15. Arranges for loaner equipment or assists OR Buyer in same
16. Maintains a clean and organized area at all times.
17. Maintain and update inventory information for the Material Management and OR information system(s).
18. Ongoing updating and maintenance of templates, reports, and forms.
19. Performs testing procedures on applicable system changes as directed.
20. Maintain a thorough understanding of all Material Management applications and how they relate to other system-wide applications.
21. Keep Management updated as to status of assigned projects and activities.
22. Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.
a. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
b. Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).
c. Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
d. Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
e. Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.
f. Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.
Organizational Requirements:
22. Adheres to dress code, appearance is neat and clean.
23. Completes annual education requirements.
24. Maintains regulatory requirements.
25. Maintains patient confidentiality at all times.
26. Reports to work on time and as scheduled, completes work within designated time.
27. Wears identification while on duty, uses computerized punch time system correctly.
28. Completes in-services and returns in a timely fashion.
29. Attends annual review and department in-services, as scheduled.
30. Attends at least 24 staff meetings annually, reads and returns all monthly staff meeting minutes.
31. Represents the organization in a positive and professional manner.
32. Actively participates in performance improvement and continuous quality improvement (CQI) activities.
33. Complies with all organizational policies regarding ethical business practices.
34. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.
Requirements:
High School Diploma or GED equivalent.
Minimum 2 years’ experience in Supply Chain or Inventory control field.
Language Skills:
• Able to effectively communicate in English, both verbally and in writing.
• Strong written and verbal skills.
Skills:
• Basic computer knowledge.
• Valid Maine Drivers License – Able to drive 24’ box truck effectively & safely.
Physical Demands:
• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
Website: https://cmhc.org/
Headquarter Location: Lewiston, Maine, United States
Employee Count: 1001-5000
Year Founded: 1891
IPO Status: Private
Industries: Health Care