Analyst II-Tech Delivery

Posted:
8/6/2024, 5:00:00 PM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

We are seeking a Business Analyst for the Global Investigations Payments Platform. In this role you will be responsible for supporting the process of translating business needs into formal Business Requirements deliverables. Acts as liaison between business unit and application development and testing teams. Participates in design, development and implementation of payments investigation applications. Serves as a fully seasoned, proficient resource on payments. Participates as an individual contributor on projects, completing activities as a part of a team related to special initiatives or operations. Often provides oversight and guidance to other business and systems analysts. Works under minimal supervision. Strong written and verbal communication skills, organizational and analytical skills required. Ability to focus on the right level of detail. Adaptable to change in a fast-paced environment.

Job Responsibilities:

  • Performs analysis of the business goals, objectives, and needs of the general business environment for our line of business
  • Understanding of payment flows among applications, operations groups, and resulting accounting in multiple regions
  • Performs research and analysis to support business operations and presents findings to partners, project team, manager, etc
  • Translates business requirements into Epics, stories and tasks in Jira
  • Works with development and testing teams to deliver solutions
  • Understands business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
  • Utilizes systems and data to resolve business issues in the most effective and productive manner
  • Identifies and implements best practices and suggests how to improve current practices

Required Qualifications:

  • 7-10 years’ experience as a business analyst
  • Experience gathering and documenting user requirements and partnering to build a high-level design document
  • Experienced in message standards such as SWIFT & ISO2022
  • Experience working alongside a technical team (i.e., Programmers, QA’s, vendor resources)
  • Good knowledge of agile practices and methodologies
  • Strong written and verbal communication skills, organizational and analytical skills
  • Ability to focus on the right level of detail
  • Hands on experience in banking payment system and clearing integrations

Desired Qualifications:

  • Self-motivated and detailed-oriented
  • Pega applications knowledge
  • Good interpersonal skills

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Bank of America

Website: https://bankofamerica.com/

Headquarter Location: Charlotte, North Carolina, United States

Employee Count: 10001+

Year Founded: 2007

Last Funding Type: Seed

Industries: Asset Management ⋅ Banking ⋅ Finance ⋅ Financial Services ⋅ FinTech