Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

What you will do

As part of a cross functional team, the Program Manager will be responsible for improving the user experience and value proposition of Solution Navigator, our e-commerce platform for product selection, configuration, and ordering across all channels for our Controls Products business unit. 

The Program Manager will communicate customer feedback to our internal IT teams in order to ensure Solution Navigator is a tool that continues to differentiate Johnson Controls in the market. 

The role will include leading a team of developers to implement enhancements and bug fixes specific to our project configuration application. In addition, this person will demonstrate enhancements directly to the sales teams and to customers through webinars, email campaigns, and video trainings.

How you will do it

• Change management leader to drive enhancements and increase adoption rates

• Indirectly lead Agile team of developers ranging from 3-8 team members by breaking down the features into PBI’s that can be completed in 2-week increments

• Maintain customer master and product master data across business systems to optimize the customer experience

• Effectively communicate enhanced features to the sales teams and directly to customers using webinars, emails campaigns, and one-one trainings

• Drive collaborative efforts between IT, Voice of Customer, and Product Management

• Establish a technical understanding of the offerings in order to establish credibility with customers

• Partner with key stakeholders related to securing funding for enhancements with high impact

• Leverage data collection tools to validate investments and show progress

What we look for

Required

• Bachelor’s degree minimum (Engineering Degree highly preferred)

• Understanding of integrations between business systems such as API

• General knowledge of business systems such as ERP, CRM, e-commerce platforms

• Able to lead through influence and have strong teamwork and collaborative skills

• Ability to learn the HVAC industry related to manufacturing, building systems, and building owner value

• Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software, cloud based services

• Travel up to 10% of the time.

Preferred

• Demonstrate a strong capacity to handle uncertainty, incomplete data sets, the continuous overlap between technical and business offerings

• Excellent presentation skills to C-Suite leadership audience with both internal and external clients

• Must utilize design & ideation thinking methodology with continuous creative approach to problem solving

• Data visualization skills using PowerBI.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.