About the team

At Zillow Group, our mission is to ‘give people the power to unlock life’s next chapter’ and the Product team is helping to craft the long-term vision for some of our most valuable assets – our employees and partners!
This role sits in our Technology Engineering & Operations organization. Our aim is to facilitate the seamless utilization of our tools, platforms, and solutions by our customers, while maintaining a strong infrastructure and ensuring site availability. We have two primary objectives: to empower and assist our engineering teams in the creation and delivery of exceptional, high-quality software, and to take responsibility for and oversee the core infrastructure that directly impacts the speed, resilience, and availability of product delivery for our customers. By implementing the necessary processes, safeguards, and systems, we foster innovation, enhance efficiency, and uphold reliability. Our goal is to enable outstanding delivery and dependable experiences for both our teams and our customers, driven by an Engineering as Product mindset.

About the role

Are you passionate about improving Operational Efficiency and Engineering Excellence? We are seeking an accomplished Principal Technical Product Manager who is dedicated to solving complex problems and driving impactful solutions across our engineering and product teams. You demonstrate strong self-awareness and interpersonal skills to manage relationships across the organization. Recognized as a trusted mentor, you help others grow and succeed. If you understand the big picture and know what’s needed to enhance operational efficiency and engineering excellence, come join us!

In this role you will:

• Drive initiatives to improve operational efficiency across engineering and product teams, ensuring optimal utilization of resources and streamlined processes.

• Collaborate with various teams to promote engineering excellence and enhance the quality, resilience, and stability of our products and services.

• Develop, manage, and share comprehensive plans aimed at improving operational efficiency and engineering performance, while considering the needs of various parties involved and prioritising projects based on their impact on the business.

• Work closely with engineering, product, and senior leadership teams to deliver high-quality, reliable solutions on time, and within budget.

• Engage with internal and external customers to understand their needs, gather feedback, and ensure our solutions effectively address their challenges.

• Perform market research and competitive analysis to discover potential opportunities, trends, and effective approaches that can be used to inform strategic decisions.

• Use data and analytics to drive decision-making, measure success, and identify areas for improvement.

• Influence and prioritize initiatives across Product, Engineering, and Senior Leadership to drive operational efficiency and engineering excellence, holding partners and teams accountable for delivering results.

• Clearly articulate the “why”, the “what”, and the value-add of customer problems to solve, working collaboratively with others, balancing different viewpoints, and ensuring transparency and alignment.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $167,100.00 - $266,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 10+ years of product management experience with at least 5+ years in a technical product management role. Experience in driving operational efficiency and engineering excellence in large-scale web organizations.

• Strong technical background with the ability to understand complex technical concepts and work closely with engineering teams. A degree in Computer Science, Engineering, or a related field OR equivalent experience is required.

• Passionate about understanding customer needs and delivering solutions that exceed their expectations.

• Ability to think strategically and translate business goals into actionable plans.

• Proficient in using data and analytics to inform decisions and measure success.

• Excellent verbal and written communication skills, with the ability to effectively communicate and motivate individuals at all levels.

• Proven leadership skills with the ability to mentor and guide teams.

• Experience with Agile development methodologies and tools.

• Demonstrated ability to hold teams and partners accountable for delivering high-quality, resilient, and stable solutions.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.