Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

This position is responsible for supporting both the Escrow and Title departments within a Branch. Provide customer service to customers and field escrow offices. Assist in the establishment of new escrow accounts and assist with various title functions. Develop escrow documents in accordance with internal and external policies and regulations.

HOW YOU'LL CONTRIBUTE

• Perform administrative and clerical duties to assist in the processing of escrow process, and handle funds for the closing process.
• Assist in the maintenance of online communication tools.
• Open escrow and title orders and perform initial setup of files and preparation of documents.
• Communicate with customers and vendors on a regular basis providing status updates
• Responsible for pre-close maintenance and post-close follow up on escrow and title issues, including title policy issues.
• Interface with lenders to facilitate document delivery, execution and funding of loan.
• Open and process escrow transactions for branch. Develop and/or obtain required escrow documentation in accordance with escrow instructions, policy and procedures, and applicable statutory and Federal regulations
• Perform various title related duties, including title report review, procurement of title, document abstracting, and the facilitation of the recording of legal documents.
• Use research to create and maintain files, records and reports.
• Audit calculations and legal documents for accuracy.
• Create and process preliminary title reports through the production center.
• Participate in the business development activities to help maintain existing clients and to acquire new clients.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

• High School diploma or equivalent
• 2+ years related experience directly assisting with escrow and title transactions with some real estate related knowledge and experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Communicates professionally with all customers.
• Strong customer service orientation
• Detail orientation
• Excellent verbal communication
• Problem solving skills
• Strong organizational skills

Pay Range: $17.00 - 20.00 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.