Position Summary...

What you'll do...

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Supports the planning and execution of projects and programs by utilizing operations expertise for the development, execution, and improvement of project and program initiatives; developing project and program strategies to achieve goals and business objectives; adjusting timelines, tasks, and resources allocations; overseeing, prioritizing, delegating, and managing work streams; prioritizing and ensuring resolution of critical issues; communicating and presenting information; managing stakeholder expectations; and developing and monitoring implementation.

Responds to resource or information needs by staying informed of business objectives, initiatives, and program or product launches; reviewing seasonal trends and historical data; developing and recommending processes to support business changes that minimize operational disruptions; and working with management to finalize and implement solutions.

Modifies and adjusts operations as required to meet service level agreements by monitoring systems; adjusting hourly associates daily work assignments to meet business needs; approving schedule changes and requests for time off for hourly associates in accordance with policy; and acting as the interim manager to resolve business critical and time-sensitive issues in the absence of the operations manager.

Identifies potential loss and risk in programs by monitoring customer contacts; reviewing audit reports and customer account adjustments; researching customer account inquiries to determine irregular activities; and reporting or escalating suspicious account activity.

Supports the development of initiatives by executing tactical procedures and process improvements; reviewing key performance indicators to inform and drive processes; building action plans to improve processes; collaborating with business partners; ensuring process changes meet guidelines and business needs; and consulting with leadership on business impacting process changes and performance results.

Live our Values: Culture Champion: Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Live our Values: Servant Leadership: Is consistently humble, self-aware, honest, and transparent.

Embrace Change: Curiosity & Courage: Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change: Digital Transformation & Change: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Deliver for the Customer: Customer Focus: Delivers results while putting the customer first and applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Deliver for the Customer: Strategic Thinking: Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Focus on our Associates: Diversity, Equity & Inclusion: Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.

Focus on our Associates: Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.

Focus on our Associates: Talent Management: Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $65,000.00-$124,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

​​Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field OR 2 years’ experience in retail, production, operations management, or related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing Projects or Client Relationships in Retail, Contact Centers, or Related Industry, Master’s degree in Business or related field., Using intermediate functionality of Microsoft Office

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America