About the Role

Are you passionate about learning and people development? Are you looking for a truly global role in a multicultural environment? Do you enjoy being involved in projects and working closely with the business? If so, we have the perfect opportunity for you!

We are seeking an enthusiastic senior Learning & Development Partner to join our Global Learning and Development team, which operates across the US, EMEA, and APAC regions. Our team supports the learning and development of Swift employees and leaders worldwide, focusing on onboarding, wellbeing, and employee engagement. This role offers the chance to work cross-collaboratively and globally.

In this role your responsibilities will amongst others be:

• Understand internal customer requirements, analyze training needs, and work collaboratively with HR Business Partners, the Chief of Staff, and functional leads to enhance the HR training catalogue.
• Stay current with new L&D trends and apply this knowledge to advise and provide solutions to Swift.
• Develop and coordinate various initiatives and training programs to upskill Swift employees and leaders.
• Serve as the main L&D point of contact for the APAC region.
• Act as a change agent to strengthen the learning culture and introduce new learning trends.
• Track training usage and effectiveness metrics regularly, making recommendations to continuously improve training programs.
• Independently prepare, coordinate, and deploy internal training/programs and suggest ideas for continuous improvement.
• Write articles and posts to promote the HR training catalogue and foster a learning culture.
• Lead improvement initiatives for Swift communications, processes, and deliverables.
• Manage virtual and physical trainings efficiently, including quotations, purchase requests, room bookings, feedback surveys, etc.
• As an LMS system subject matter expert, perform learning content uploads, create reports/analytics, and provide general administrative support.

We are looking for a candidate that an bring the following:

• Passionate about learning with 5-8 years of experience in Learning and Development.
• Business acumen: ability to understand business needs and translate them into efficient and engaging learning activities.
• Team player with the ability to collaborate with multiple teams at all organizational levels as well as with external vendors.
• Excellent organizational skills with an eye for detail.
• Result-driven, maintaining a high level of service and quality.
• Strong project management and multi-tasking skills.
• Excellent English oral and written communication skills.
• Proficient in MS Excel, Word, PowerPoint, and Teams.

Education

University degree or equivalent

Experience

At least 5-7 years of professional experience of which 3 years in a specialist function.

Domains

Training & Development / Consultancy

Competency Profile

01. Takes Accountab. for Delivering Results
Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.

02. Demonstrates Operational Excellence
Delivers work to agreed specifications of timeliness and quality; seeks to improve ways of doing things; sets and meets high standards for own work; demonstrates commitment to security policy

03. Expands knowledge
Expands own specialist knowledge and skills by taking ownership of own development; encourages colleagues to bring forward and share new ideas and alternative solutions; demonstrates openness to utilise new approaches.

04. Bus Understanding and Commercial Sense
Applies understanding of how own division adds value to the business; uses knowledge of financial and business principles to deliver cost-effective solutions; adapts quickly to changes in the market, the industry and the organisation while upholding standards.

05. Builds and reinforces cust relationships
Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.

06. Leads with a team focus
Initiates effective co-operation and team working with others; provides support to new team members; appreciates style and background differences; demonstrates commitment to SWIFT values.

07. Communicates effectively
Communicates effectively across a range of practical and operational issues; adjusts personal communication style to fit intended audience; listens to and respects other people's points of view.

              

              

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

              

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.