Manufacturing Lead

Posted:
3/31/2025, 7:59:56 AM

Location(s):
Alajuela Province, Costa Rica

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Job Description:

At Confluent, we are committed to our values of teamwork, innovation, accountability, integrity, leadership, and customer focus. We invest in a team that represents these values. Every member of our team plays a critical role in delivering high quality life-saving medical devices. We are the medical device industry's most trusted partner, and we achieve this with an organization focused on safety, efficiency, and customer satisfaction.

We are looking for a Manufacturing Lead to join our team in Costa Rica. If you enjoy working in a fast-paced environment and making an impact on our life-saving work, this may be a good fit for you! As a uniquely qualified candidate, you will:

the overall efficiency of manufacturing while service level targets.

SUMMARY: Working under little to no supervision and following detailed verbal, written, and hands-on instructions. Manage a team of operators to meet productivity and quality goals by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Perform complex tasks in the Costa Rica manufacturing area.
  • Certified on critical process steps such as Af Go/No Go testing, Diameter Measurement using Laser Micrometer, Visual Inspection, SmartScope, Af Testing, and Lot Closure but not limited to just these steps.
  • Coordinate, support and follow production activities, both hands-on and technically, in manufacturing medical devices per written documentation and approved operating procedures (WIs, OPs, EOPs).
  • Be able to manage a team of operators by generating daily job assignment schedules, overseeing the execution of their job responsibilities, resolving minor team conflicts, and training/coaching less experienced operators in their quest to gain more processing certifications.
  •   Effectively re-assign associates to appropriate workstations to keep the line balanced while meeting productivity and quality goals.  Be able to assist less experienced associates with Bump-n-Slide procedures.
  • Manage training needs to maintain a pool of certified operators so there is a minimum of a primary and back-up coverage for every process step in the line.
  • Effectively communicate with teammates, Leads, Supervisor or maintenance in resolving process or basic tool issues.  Examples include: finding multiple quantities of the same defect, equipment not functioning as normally expected, or re-booting a computer.
  •  Accurately record and complete manufacturing documentation, i.e., logbooks, travelers, log sheets, production records with minimal supervision.  Be able to mentor less experienced personnel on these procedures.
  • Read and follow Work Instructions, EOPs or necessary documents for process information such as tool size and/or process equipment settings.  Be able to mentor less experienced operators on these same documents.
  • Perform data collection using hand or equipment measuring devices and transfer data into a computer database.
  • Able to conduct basic to complex quality visual inspection of parts in accordance with process or other control procedures such as Work Standards.
  • Maintain clean and orderly workstation, supply racks, and parts storage bins.
  • Able to obtain supplies from the warehouse.
  • Communicate and report Servoy, IT, and Epicor issues to supervisor and appropriate support group.
  • Knowledge of C-Pro software module to check and print training certification status of your own and that of others.
  • Participate in improvement activities related to process or safety. 
  • Have in-depth knowledge of Servoy and be able to resolve basic issues encountered.
  • Write email system to keep supervision, Leads, and engineering informed of issues or updates.
  • Completed basic production, health, safety, and environmental hazard communication training.
  • Follow all corporate, safety and production standard operating procedures.
  • Responsible for ensuring personal and company compliance with all Federal, State, local and company regulations, policies and procedures for Health, Safety and Environmental compliance.

SUPERVISORY RESPONSIBILITIES:

Have supervisory responsibilities: Yes

Leadership: Supervise work through the planning and scheduling of work, and the review and approval of tasks.

Supervises:

  • Production Associates

Supervision:

Immediate supervision: receive close supervision related to specific work activities, assignments, methods, usually receive frequent surveillance over job activities; instructions are detailed and assignments are typical short-term.

EDUCATION and/or EXPERIENCE: High school degree, and 2-3 years of related experience. Basic personal computer skills including electronic mail, word processing, spreadsheet and graphics.

OTHER SKILLS and ABILITIES: Ability to work varying shifts and overtime as required.  Ability to read, write and understand English.  Ability to complete company/department required training courses.  Ability to work in a team environment. 

Ability to read/interpret complex engineering drawings and other technical documentation associated with production. 

Ability to read and interpret machine performance test results. Ability to interpret MSDS. Ability to use optical comparator, video systems, and other magnification systems to perform assembly and/or inspection processes. 

Ability to use and read measuring devices, i.e., rulers, calipers, micrometers, reticules, pull-testers, thermometers, gauges, etc.  Ability to distribute work and effectively convey instructions to others.  Has ability to follow complex verbal instructions.  Understands and is able to apply regulatory (QSR, ISO) requirements in everyday activities.  Ability to use PC’s and associated software.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

MANUAL DEXTERITY: Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

VISION REQUIREMENTS: Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

WORK SCHEDULE/HOURS: Monday – Saturday.

TRAVEL: Occasional

ENVIRONMENTAL WORKING CONDITIONS: Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.

PHYSICAL DEMANDS

Other physical working conditions:     

Lifting or carrying items.

Moderate noise (examples: business office with computers and printers, light traffic).

PHYSICAL ACTIVITY LEVEL:

Light physical activity performing non-strenuous daily activities of a productive/technical nature.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee frequently works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and UV light sources.  Employee required to wear special garments while working in a clean room environment. Specific vision abilities required by this job include close vision.   Must meet the visual work standards and be tested annually.

COMMENTS: This job description is an outline of the major recurring responsibilities of the job.  It is not intended to be all‑inclusive of the work to be performed.  Other related job objectives, special assignments, and less significant responsibilities will typically be performed by the incumbent(s).