Collections Support Associate with French

Posted:
8/27/2024, 2:36:54 AM

Location(s):
Leinster, Ireland ⋅ Dublin, Leinster, Ireland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Contact customers by phone and other tools to ensure timely payment of all invoices, being pro active to ensure an overdue situation does not occur

Develop and maintain professional relationship with internal and external clients

Ensure that the collections processes followed are in adherence with Sarbanes Oxley procedures

Promptly provide customer payment remittances to Accenture s cash applications team

Build statements liaised with client processes and SOX procedures

Meet collections targets and all SLA s

Bring up to management dispute information to a degree of quality as required in accordance with the established policy

Produce monthly statements to send to customers in line with clients SOX processes

Flexible working hours are required during client specified key periods month end

Record all collections activities in a consistent manner as per client process.

Job Qualifications
6 months - 1 year collections or accounts payable experience customer care sales experience in an international environment

Strong interpersonal business skills both oral and written with very good telephone skills

Ability to work on own initiative as well as in as part of a team

Good interpersonal time leadership skills

Strong negotiation skills

Analytical approach good problem solving skills

Excellent reporting skills

Proficient in Microsoft Office

Ability to establish and maintain key relationships.

Proficiency in English & French
 

IMPORTANT CONSIDERATIONS

When applying to an open internal position in Accenture Operations, all internal applicants must meet the Permanent Transfers Requirements in Policy 0500 - Permanent Position Transfers.

  • This policy has recently been updated - if you apply for an internal job at a higher level and are selected to join the team, you will be offered the job at your current level. You will be considered for promotion at the next eligible promotion period

About Accenture:

Accenture is a leading global professional services company that helps the world's leading

businesses, governments and other organizations build their digital core, optimize their

operations, accelerate revenue growth and enhance citizen services—creating tangible value at

speed and scale. We are a talent- and innovation-led company with 742,000 people serving

clients in more than 120 countries. Technology is at the core of change today, and we are one of

the world's leaders in helping drive that change, with strong ecosystem relationships. We

combine our strength in technology and leadership in cloud, data and Al with unmatched

industry experience, functional expertise and global delivery capability. We are uniquely able to

deliver tangible outcomes because of our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

together with our culture of shared success and commitment to creating 3600 value, enable us

to help our clients reinvent and build trusted, lasting relationships. We measure our success by

the 3600 value we create for our clients, each other, our shareholders, partners and

communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement      


All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.          

                                                

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing