Customer Claim & Sales Auditor

Posted:
4/6/2026, 4:45:19 PM

Location(s):
Sichuan, China ⋅ Chengdu, Sichuan, China

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.

Job Description:

Job Summary:

The Customer Claim  & Sales Auditor is a key member of the MPS Asia sales audit team.  This role performs on-site audits of MPS’s Asian distributors to ensure compliance of our stated policies and enforces controls throughout the distribution channels and be responsible for overseeing the end-to-end processing of customer product claims including claim tracking, review and audit, negotiation, and settlement.

Based in Chengdu, this role reports to Sr. Manager, Customer Claims & Sales Audit

Essential Functions:

  • Support on-site distributor audits, end customer reviews and participate in distributors’ inventory cycle counts
  • Analysis of distributors’ reports, system data and MPS internal reports
  • Works closely with MPS’ sales, finance, and customer service departments
  • Work with Manager on monthly reviews, reporting and communication of distributor performance metrics and audits
  • Accounting & financial support for MPS’ month-end close process and other ad hoc projects.
  • Efficiently monitor claims administration and negotiation progress to reduce claim costs and drive best practices.
  • Oversee the intake, validity and processing of product claims and supporting documents.

Qualifications:

  • Minimum of 3 years’ experience in accounting or audit and Customer Claim
  • BS/BA degree in accounting or related field
  • Relevant industry experience with sales and sales channels preferred
  • Verbal and written communication skills in Mandarin and English

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.