Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role 

The Platform Engineering group maintains core functionality such as authentication, authorization, subscription management, alerting, auditing, third party integrations, data visualizations, and dashboards within the ThousandEyes SaaS product. The goal of the group is to provide these capabilities to Product teams so they can quickly and efficiently deliver value to our customers leveraging ThousandEyes for their network assurance needs every day.

What You’ll Do

You will report to the Senior Director overseeing the group and will be responsible for ensuring ThousandEyes’ Platform Engineering teams are consistently meeting the challenges they currently face and those they will encounter years into the future. You and your team will be a force multiplier within the group and raise the bar on quality, operational excellence and efficiency. This role will allow you to set a broad vision for how the group optimizes their approach to software development and continuously iterates to become a better organization.

Qualifications

• Guided a team of 3 - 6 engineers, and have 2+ years of software engineering management experience
• Provide strong technical vision for your team and ensure consistent delivery of objectives
• Experience formulating a team's technical strategy and roadmap and partnering optimally with several other teams to execute shared goals
• 5+ years of demonstrated ability building and supporting enterprise software products
• Contribute to building products, and have optimally taken significant enhancements and features from inception to production
• Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters
• Expertise communication skills and comfortable in technical conversations
• Strong writing and documentation skills
• Possess proven knowledge of Java, microservices, and build systems such as Gradle
• Strong knowledge of CI/CD concepts and tools such as Jenkins
• Strong knowledge of version control management tools like Git

Preferred Qualifications

• Experience with Spring Framework

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.