We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Hybrid

Job Description

The opportunity

Reporting to the Head of Actuarial Services, MBPS, the Actuarial Senior Director, Head of North America Valuation Shared Services, will be a key member of the MBPS Actuarial Leadership team with responsibility for directing the activities of 25+ staff across multiple service areas, as well as having technical accountability in the US Liability Modeling Team. The Actuary will oversee valuation activities, including modeling and reporting processes, across Canadian and US lines of business while providing actuarial advisory support and guidance to team leads and junior staff. The incumbent must possess the ability to work with people at all levels of the organization and manage often conflicting stakeholder priorities.

Key Accountabilities:

• Plays a key role as part of the MBPS Actuarial leadership team in the achievement of department projects and initiatives to drive process improvements and best practices.
• Provides relevant guidance to staff at all levels on actuarial concepts, modelling principles, financial reporting processes and technology.
• Builds relationships and establishes a high level of credibility with Actuarial management across the US and Canadian Segments, particularly Business Unit Valuation Actuaries, their teams, Chief Actuaries and GFA.
• Works with actuaries across IFRS and NAIC Valuation, Modeling, Experience Analysis and In force Management departments to understand data or model change requests and help prioritize the most important and time-sensitive needs of the collective group of stakeholders
• Works closely with key stakeholders to (1) generate quarterly liability cash flows and reserves on all accounting bases, (2) implement the model changes needed to support new products and basis changes, and (3) create the cash flows and reserves as needed for additional financial reporting including Embedded Value, FCT, Annual Plan and Annual Asset Adequacy Testing, while adhering to valuation model change management protocols
• Works with Group Finance Actuarial Systems Team (GFAST) and Global Actuarial Business Support (GABS) areas to coordinate change management cycles for the end-to-end actuarial VST system
• Participates in global modeling and valuation systems-related forums

Leadership and Team Development:

• Provides strong, proactive leadership and coaching to a team of actuarial professionals.  Allocates and monitors work of the team to ensure accurate and timely completion of assignments within the established timeframes and quality standards.
• Makes decisions regarding employment, compensation, performance appraisals, training and development.
• Cultivates an innovative environment by supporting creativity and high performance teamwork.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Fellowship in a recognized international Actuarial professional body with 9+ years of experience
• Post-secondary education in Math/Computer Science, Actuarial Science or equivalent.
• Demonstrates advanced knowledge regarding technical aspects of work; able to review data or results (financial or otherwise) for reasonability and identify root causes and drivers in the data being reviewed.
• Proficiency in Moody’s Axis and Risk Integrity would be an asset
• Knowledge of NAIC and IFRS17 reporting, as well as US products and history of financial reporting an asset
• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.
• Remains calm and controlled in pressured and stressful situations; demonstrates confidence and persistence in the face of setbacks and obstacles.
• Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively
• Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.
• Excellent customer focus and commitment to quality
• Demonstrated project management skills
• Demonstrated leadership talents in coaching and motivating staff to achieve objectives.
• Strong business acumen with ability to communicate complex Actuarial concepts and results in a clear, concise, easy to understand manner.
• Highly developed communication & relationship skills

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].