ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

The Associate HR Generalist provides comprehensive HR support across all core areas of Human Resources. This role supports day-to-day HR operations, employee relations, benefits administration, onboarding/offboarding, HRIS management, and compliance. The ideal candidate is detail-oriented, approachable, and committed to delivering a positive employee experience while maintaining compliance and operational excellence.

RESPONSIBILITIES

• Serve as a first point of contact for employee questions regarding policies, benefits, and general HR matters.
• Support conflict resolution and coach employees/managers on HR policies and procedures.
• Maintain accurate employee records in the HRIS, ensuring data integrity and timely updates.
• Prepare reports and analytics to support HR initiatives and audits.
• Assist with compliance-related activities such as EEO reporting, labor law postings, and policy acknowledgments.
• Ensure adherence to federal, state, and local employment laws and company policies.
• Facilitate new hire onboarding and orientation processes to ensure a smooth transition into the company.
• Coordinate offboarding activities including exit interviews, system access removal, and final documentation.
• Support continuous improvement of the onboarding experience.
• Assist in administering employee benefits including enrollments, changes, and terminations in coordination with third-party vendors.
• Serve as a resource to employees regarding benefits, open enrollment, and wellness programs.
• Assist with management of leave of absence requests (FMLA, ADA, parental, etc.) ensuring compliance with applicable laws and internal policies.
• Assist with training coordination and recordkeeping.
• Provide guidance to managers and employees on performance documentation and improvement plans.
• Participate in cross-functional HR initiatives, including policy updates, engagement efforts, and HR system enhancements.
• Support special projects and process improvements that enhance HR efficiency and employee satisfaction.

REQUIRED SKILLS & QUALIFICATIONS

• Education: Bachelor’s degree or related field required.
• Experience: 0–2 years of progressive HR experience.
• Extremely detail-oriented with excellent organizational and time management abilities.
• Strong interpersonal and communication skills
• Positive with can do attitude.
• Ability to maintain confidentiality and exercise sound judgement.
• Extremely proficient in Microsoft Office Suite
• Technically savvy

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. 

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.  

PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.