NinjaTrader is an investor-backed, growth-stage fintech company with an award-winning platform and over 1.7 million users. We are building products and services that empower active traders to easily analyze and react to data from the world's leading financial markets. Located in Chicago, our unique employee-centric company culture is one that our team finds inviting, energizing and fun. Please visit www.ninjatrader.com to learn more about our business.
As a Senior Trading Operations Associate at NinjaTrader, you will work with a team of talented Trade Desk, Operations and Risk Management team members to provide trade-related assistance to our brokerage customers via world class, timely email and phone support. The ideal candidate can adapt to fluctuating volatility within the markets – able to seamlessly move between a fast-paced and slow-paced environment.
In this role, you will:
- Manage customer trade positions and perform trading operations risk management functions, including supporting post trade allocations, review and approve treasury requests, and set-up risk parameters for customers
- Work in a fast-paced trading environment with daily interaction across multiple business units (Compliance, AML, Engineering, Treasury)
- Identify Trading Operational control gaps and suggest process improvements
- Respond to inquiries from customers, exchanges, and regulatory agencies
- Monitor market trends, analyze data, and identify opportunities for proactive risk mitigation
- Perform general trading surveillance reviews, with a focus on potential market manipulation and disruption
- Monitor and evaluate trading performance, identifying areas for improvement and implementing necessary changes
- Manage everyday customers’ trading activity while being flexible for special bookings, allocations, FX trades, among other daily activities
- Discover and resolve trade breaks, perform end of day checks, and process commission discrepancies and adjustments, as needed
- Stay up to date with industry developments, market conditions, and regulatory changes that may impact trading activities
- Maintain a regular understanding of new Exchange Product offerings, including contract specifications and changing margin requirements
- Review and support contract expiration processing with a focus on ensuring the firm does not incur unwanted assignments
- Develop and maintain trading policies, procedures, and controls to ensure compliance and mitigate operational risks
Key Job Requirements:
- Preferred bachelor’s degree in finance or related field
- 1+ years in a Trading Operations, Risk or similar position
- Strong Microsoft office skills with an advanced skillset in excel and managing large datasets
- Tech savvy and able to troubleshoot computer issues directly with clients
- Comfortable learning our proprietary trading software
- Excellent written and verbal communication skills
- Ability to thrive in a team environment and willing to help in any situation
- Detail oriented, even while multi-tasking
- Positive attitude and eager to learn
- Willing and able to work alternate shifts when necessary (2nd, 3rd)
- Perform other duties, strategic projects and responsibilities as assigned
- Ability to work well with others and across functions (new accounts, support and customer service, marketing, finance, etc.)
Bonus Points for:
- Strong interest in financial markets - prior experience is a plus
- Foreign language - Preferably Spanish, Portuguese or French
Our Core Benefits Include:
- 15+ days PTO per year
- 7 paid holidays annually
- 401k with Company Match
- Health, Vision, Dental Coverage
- Life and Disability Insurance covered 100% by NinjaTrader
- And more!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.