What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This position collaborates with the claims team and receives assignments from their direct supervisor. This role makes appropriate decisions within own authority and makes thoughtful recommendations when outside authority level. This position adheres to Fair Claims Practices regulations.

Responsibilities

• Confirms coverage of personal property claims by reviewing policies and documents submitted in support of claims. Analyzes coverage and communicates coverage positions.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages.
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to manager.
• Maintains accurate system data and documentation by collecting, recording, analyzing and summarizing information.
• Negotiates and settles claims either directly or indirectly  
• Prepares reports by collecting and summarizing information
• Identifies subrogation opportunities and fraud potential and makes appropriate referrals
• Strong emphasis on customer service to both internal and external customers is a major focus for this role particularly as it relates to service to our insureds.
• Participates in special projects or assists other team members as requested
• May be asked to take on higher complexity claims as needed

Education

• Bachelor’s degree or equivalent work experience in the insurance industry

Certification

• Must be eligible to receive claims adjuster license
• Successful completion of basic insurance courses or achievement of industry designations

Work Experience

• Knowledge of insurance industry or claims handling preferred, or
• Successful completion of 2 years as a Claims Technician or in another industry support role

This position is open to remote locations.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. 
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. 
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.  
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.  

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. 

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Group Careers. No other URL should be trusted
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected].

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the [email protected].

US Work Authorization

• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.