Primary Responsibilities:

Recruitment, Selection, and Supervision of Student Desk Staff  

• Oversee ongoing recruitment, selection, and hiring of student Desk Directors and Desk Assistants. 

• Ensure staff are onboarded and hired utilizing Workday and other Mines Administrative Process Services (MAPS) requirements. 

• Co-Supervise 7-10 Desk Directors and indirectly support the supervision of 50-70 Desk Assistants. 

• Ensure desks are adequately staffed, schedules are accurate, and maintained. 

• Assist with department-wide efforts to recruit, select, and train student and full-time staff.  

Training and Development of Desk Staff 

• Facilitate regular training and development opportunities for Desk Directors and Desk Assistants.  

• Support student learning and development of desk teams through educational corrective action as needed. 

• Support and facilitate regular evaluation process for Desk Directors and Desk Assistants. 

Desk Operations Management 

• Regularly review and update standard operating procedures for desk operations (e.g., key/access management, issuing packages and mail, recreation and programming equipment check-out, and opening/closing). 

• Support a customer service and educational mindset, framed around Departmental Pillars, at the desks. 

• Communicate with campus partners connected with desk operations (e.g., Distribution Services, BlasterCard Office, Custodial, and Facilities). 

On-Call and Crisis Response 

• Serve as the on-call professional staff on campus in the on-call rotation for the Department.  

• Serve as a case manager for student conduct cases. 

Additional Responsibilities:

Duties will include up to 15% of overall work and can change as deemed necessary by the Associate Director of Residence Life. Possible collateral duties include, but are not limited to, the following:   

• Participate in department level committees, initiatives, and task forces including staff recruitment/selection, training and development, staff evaluations, etc.    

• Serve on Campus Wide Committees and initiatives.     

• Co-advise the Campus Student Living Association (CSLA).    

• Professional development that contributes to your daily work and the department is supported and encouraged.   

• Professional development that contributes to your daily work and the department is supported and encouraged.  

Interim Residence Life Coordinator Responsibilities:  

In the event of a vacancy on our Residence Life Coordinator Team, the RLC-DO will serve as interim Residence Life Coordinator for a residential community until a vacancy is filled (typically 2-6 months). These duties include supervision of Resident Advisors, advising community council, running staff meetings, and facilitating opening or closing. While serving in an interim capacity, primary position responsibilities will be modified. 

Minimum Qualifications:

• A master’s degree from an accredited four-year institution of higher education and experience working in an educational or community development environment.

---OR---

• A master’s degree from an accredited four-year institution of higher education in student affairs administration or a related field.
• Degree must be completed by start of employment.

Knowledge, Skills, and Abilities:

• Commitment to ongoing learning and development of self and others.
• Excellent communication and interpersonal skills.
• The ability to work collaboratively with individuals from a diverse background. Should this be experience? Like “proven track record of working collaboratively with individuals from a diverse background”
• Demonstrated commitment to social justice, equity, and access.
• A strong sense of teamwork. Can we add this to the job summary and take it out of min quals?
• Outstanding administrative, planning, and communication skills.

PREFERRED QUALIFICATIONS

Education and Experience:

• Experience working with college students in an educational setting as a paraprofessional or professional.
• Experience working with college students in residential setting.
• Experience supervising.

Knowledge, Skills, and Abilities:

• Knowledge of student development theory.
• Ability to utilize online platforms such as Maxient, eRezLife, StarRez, and/or Banner.

Salary and Benefits

$55,068 - $57,568 annual salary

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the on-campus Recreation Center (fitness classes and training, swimming pool and more), equipment rentals through the Outdoor Rec Center, the Colorado State Employee Assistance Program (CSEAP), and backup child and elder care. Coming soon is an on-campus daycare center. For more information about benefits at Mines, go to mines.edu/human-resources/benefits.

How to Apply

Applicants must:

• Complete an online application (personal information, demographic information, veteran status)
• Upload a resume or CV
• Upload a cover letter

While this position will remain open until filled, application review will begin immediately. For best and full consideration, please apply as soon as possible. This posting may be removed without notice.

We anticipate having a hire in place in August, 2024.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Mines welcomes everyone to our team; in your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need reasonable accommodation at any point in the application or interview process, please let us know.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 7,000 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons.  Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety.