Work Location:

Canada

Hours:

37.5

Line of Business:

Human Resources

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Please Note: There is a preferred candidate identified for this role.

Provide a broad range of support, analysis and guidance on the development, design and delivery of HR solutions and advice for various businesses/functions.

KEY ACCOUNTABILITIES

CUSTOMER

• Provide specialized HR related research, evaluation, operations and reporting to support and advise businesses; analyzing and supporting the development and design of HR solutions

• Conduct analysis, evaluation / assessment and review of business performance/ processes/ initiatives related to HR

• Interact with internal/external partners, organize meetings/ events or facilitate learning sessions/ presentations for dissemination of information

• Source and assess information to support recommendations

• Identify and implement opportunities for improvement to process, tools, fine tuning forms, tracking, reporting, etc. for the functions supported

• Develop and/or prepare applicable HR standards and metrics within area of specialty, in collaboration with partners and stakeholders for assigned businesses

• Support the development of enterprise HR policies/ programs or the delivery of these programs via specialized HR functional areas or program administration units

• Coordinate and may lead policy related meetings / discussions and address any implementation issues / concerns

• Support the development, implementation and understanding of training material, reports, presentations and procedures for new policies and/or processes

• Conduct impact assessments on employees when changes in policies/processes are proposed

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to activities for own business area

• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate

• Contribute to various operational activities and co-ordinate internal and external projects as required

• Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area

• Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audience

• Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others

• Identify, recommend and effectively execute standard practices applicable to the discipline

• Identify issues, trends and gaps, and initiate investigations within defined parameters

• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate

• Act as a brand ambassador for the business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

• Experienced professional role providing specialized guidance/ assistance to function supported

• Require experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas

• Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area

• Work within broad guidelines / policies and independently performs tasks from end to end

• Solve moderately complex problems by taking a new perspective on existing solutions

• Exercise judgment based on the analysis of multiple sources of information

• Convey business context when providing guidance within field of specialty to internal or external stakeholders

• Work performed under minimal management guidance and supervision

• Typically reports to a Specialized HR Manager or above

EXPERIENCE & EDUCATION

• Undergraduate degree

• 3+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.