Posted:
7/7/2024, 5:00:00 PM
Location(s):
Andalusia, Spain ⋅ Córdoba, Andalusia, Spain ⋅ Madrid, Community of Madrid, Spain ⋅ Community of Madrid, Spain
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Business & Strategy ⋅ Sales & Account Management
Location:
Cordoba, Cordoba, SpainJob ID:
R0055251Date Posted:
2024-07-08Company Name:
HITACHI ENERGY SPAIN, S.A.U.Profession (Job Category):
Project/Program ManagementJob Schedule:
Full timeRemote:
NoJob Description:
As a Service Level Agreement Project Manager, you will be responsible for delivering and fulfilling contractual scope under Service Agreements. Your role involves optimizing profitability through up-sales, cost management, and proactive planning. Proactively look for up-sales opportunities and build and maintain Customer excellent relationship as trusted advisor through proactive interactions, reviews and site visits beyond the contractual deliverables.
Your responsibilities
Contractual Compliance: Understand and adhere to contractual obligations, scope, and terms. Deliver the contract scope on time and with the required quality. Ensure committed service levels are met.
Proactive Planning and Communication: Plan interventions with the customer, managing delays and cancellations as per contract conditions. Maintain regular communication with the customer and key stakeholders. Organize face-to-face meetings to understand customer needs and identify up-sales opportunities.
Cost Optimization and Margin Improvement: Optimize costs without compromising health, safety, environment (HSE), or quality. Invoice additional works and materials as per contract terms. Consider inflation indexes during invoicing.
Documentation and Reporting: Properly document performed works and activities using internal tools and templates. Highlight areas for improvement in customer reports based on asset condition data and reliability assessments.
Business Development: Proactively identify additional business opportunities through up-sales and variation orders. Maintain excellent relationships with customers beyond contractual deliverables.
Renewal and Sales Support: Approach customers for contract renewals and scope expansion. Support sales of new service agreements by defining value propositions and considering special tooling and costs.
Your background
Technical knowledge in High Voltage equipment and apparatus.
Project Management skills.
Strong and proactive communication abilities.
Sales and upselling experience
Website: https://hitachi.com/
Headquarter Location: Santa Clara, California, United States
Employee Count: 10001+
Year Founded: 1959
IPO Status: Private
Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology