CUSTOMER DEMAND ANALYST

Posted:
9/22/2024, 3:01:28 AM

Location(s):
George Town, Penang, Malaysia ⋅ Penang, Malaysia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR63399 CUSTOMER DEMAND ANALYST

Responsible for forecasting of customer demand and analysis to help determine the volume of products needed to satisfy customer requirements and help to optimize Micron’s manufacturing capacity and revenue plans (up to 18 months horizon).

  • Consolidate and analyze customer forecast(s), orders, historical sales trends, and customer inventory position to make informed projection of future demand.
  • Maintain regular forecast review meetings with Account Manager’s and BDM’s, to provide actionable insights and make recommendations for internal forecast changes.
  • Build and maintain strong customer relationships through regular collaboration meetings
  • Ensure any forecast changes are accurately updated in internal system to reflect account direction, check statistical forecast is directionally correct, and are meeting internal forecast deadlines
  • Communicate forecast changes to Forecast Analyst, BU Sales director, and regional Sales leadership
  • Understand product transition to ensure correct demand signal for NPI and EOL product
  • Upload raw customer forecast(s), award to RR to help with statistical forecast modelling where applicable
  • Long Term Agreement and Award tracking
  • Be Account Team voice in internal meetings
  • Participate in forecast accuracy evaluations and help determine best next steps to improve the forecast with customer and within Micron
  • Identify and drive opportunities for process improvement and automation
  • Ad hoc reporting to enrich how we view the data

Responsible for proactively identifying and highlighting risks and opportunities (current & next quarter)

  • Understand ASP impact to the revenue plan during current and future quarters and provide feedback to Revenue Analyst, Forecast Analyst and BU Pricing team (E.g. Contract price change, Special deals, Rebates, Price Masking, SDS)
  • Identify demand risks and opportunities to preliminary Sales Lock and current quarter
  • Highlight demand risks and opportunities to Forecast Analyst, to influence the Sales Lock settings
  • Align with CSO(s) & Account teams on close projection during current quarter (CDA hands over CP to CSO in M1)
  • ​Identify and highlight demand risks and opportunities to Sales Plan (current quarter), facilitate action plan with the Account team and be able to provide feedback on the progress during regular weekly Revenue calls

Qualification :

  • Bachelor's Degree in any field of study.
  • Minimum 5 years of relevant working experience.
  • Proficient in Microsoft Excel

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.


To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.