Account Executive II

Posted:
6/25/2024, 5:00:00 PM

Location(s):
Ontario, Canada ⋅ London, Ontario, Canada

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

  

What we offer 

  • Competitive salary 

  • Paid vacation/holidays/sicktime - 15 days of vacation first year 

  • Comprehensive benefits package including, medical, dental, and vision care - Available day one 

  • Extensive product and on the job/cross training opportunities With outstanding resources 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

  • Check us out! https://youtu.be/rS3_3zSHb4Q 

What you will do

The   Account Executive – Security  is responsible for promoting and selling Johnson Controls services and technology related to the security domain. This includes building relationships, closing new business for Johnson Controls and ensuring customer retention.  This person is the Johnson Controls "brand steward", charged with telling the Johnson Controls story and clearly demonstrating that Johnson Controls is the leading electronic security provider.  The position is responsible for securing profitable sales and upgrades to new Johnson Controls Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups.  This rep will also have a commanding knowledge of our product line, as well as that of our services.

How you will do it

  • Adhere to current Johnson Controls policies, procedures, products, programs and services.

  • In addition to uncovering upgrades and upselling opportunities within existing account base will be creating new market share by selling Johnson Controls products and services to new local commercial customers.  Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers. 

  • Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques. Strong focus on developing new customer base.

  • Follow up with prospects.

  • Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research. 

  • Process work order and complete all paperwork in accordance with approved and standardized procedures. 

  • Conduct post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.  Obtain referrals.

What we look for

Required 

  • High school degree or diploma in related technical electronics equivalent required.

  • Proven Commercial Industry experience

  • Experience designing, deploying and supporting customer solutions in a technology related field.

  • Proficiency in Microsoft Windows environment, MS Teams, Salesforce, Compass (ERP)  – adept at Excel spreadsheet formulas. 

  • Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls organizations.

  • Action and goal oriented to achieve results.   

  • Valid drivers' license with clean driving record.

  • Ability to work a full-time schedule.

Preferred

College degree preferred. 

Previous Experience in electronic security industry.

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Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.