Application Tech Support Practitioner

Posted:
12/5/2024, 10:17:43 AM

Location(s):
Odisha, India ⋅ Bhubaneshwar, Odisha, India

Experience Level(s):
Senior

Field(s):
IT & Security

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Proactive Tagging

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure smooth functioning of the system or application. - Troubleshoot and resolve client issues in a timely manner. - Communicate effectively with clients to understand their needs and provide appropriate solutions. - Document and maintain records of client interactions and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Administration. - Strong understanding of database management and administration. - Experience in troubleshooting and resolving technical issues related to Microsoft SQL Server. - Knowledge of SQL query optimization and performance tuning. - Familiarity with backup and recovery procedures for Microsoft SQL Server. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration. - This position is based at our Bhubaneswar office. - A Proactive Tagging is required.

Proactive Tagging

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing