Application Support Engineer

Posted:
8/26/2024, 7:25:30 PM

Location(s):
Tamil Nadu, India ⋅ Coimbatore, Tamil Nadu, India ⋅ Bengaluru, Karnataka, India ⋅ Karnataka, India ⋅ Chennai, Tamil Nadu, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : UNIX Shell Scripting
Good to have skills : Linux, Oracle Database Administration (DBA)
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving application issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Provide technical support to end-users and ensure timely resolution of their queries. - Monitor application performance and identify areas for improvement. - Participate in the development and implementation of application enhancements and upgrades. - Conduct root cause analysis of application failures and implement preventive measures. - Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: - Must To Have Skills: Proficiency in UNIX Shell Scripting. - Good To Have Skills: Experience with Linux, Oracle Database Administration. - Strong understanding of UNIX Shell Scripting and its applications in system administration. - Experience in troubleshooting and debugging UNIX-based applications. - Knowledge of system monitoring tools and techniques. - Familiarity with database management systems and SQL queries. - Ability to analyze and interpret log files to identify and resolve issues. - Excellent problem-solving and communication skills. Additional Information: - The candidate should have a minimum of 3 years of experience in UNIX Shell Scripting. - This position is based at our Pune office. - A 15 years full-time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing