In alignment with GSK Innovation, Performance and Trust (IPTC) priorities, we need to design and organise Global Finance Services to be Future Ready (FR), which can improve the lives of millions of people and offer exciting and important places to work.

The purpose of this role is to act as Champion, Owner, and Custodian of the Global ERP template from a Trading Partner Finance perspective. In doing so, you are also responsible for the template process design, and the documentation of that process design.

You will assess and articulate business requirements, analyse design options, seek out and assess solution simplification opportunities where business case justification exists. You will also monitor template adoption and adherence (in partnership with the GPO Organisation), and drive the business towards common, standard global solutions.

You would be required to benchmark (internally and externally) to incorporate best practice trends in order to support definition of both the short and long-term GSK-wide process and IT strategies to achieve performance goals. You will assess and evaluate the operating model required to effectively execute the processes within Trading Partner Finance as well as understand the wider End to End Target Operating Model - TOM (in partnership with stakeholder groups within and outside Global Finance Services).

Key Responsibilities

Define and refine the solution (i.e. system, process & data) by:

• Continually seek to standardise and simplify the ERP template and supporting processes to reduce ongoing business and implementation costs, whilst ensuring the template and process remains compliant with any legal, fiscal or regulatory requirements
• Develop and present (or support the presentation of) template change VPPs to the relevant governance bodies for review and approval, ensuring system design meets business requirements
• Partner with the business to prioritise template/ process change requests, assessing those changes to determine feasibility, business benefit and business prioritisation
• Consulting with the business to define and manage business rules, standard policies & procedures (for process, data and service), controls, key performance indicators (KPIs), system roles, target operating model and supporting organisational design
• Ensure that global template solution documentation (BPSDs and GSOPs) are accurate and current
• Maintain an oversight and support where necessary on training material (LSOPs, ebooks, Taxonomies etc.)

Support the vision and help to define the roadmap to drive business benefit, continuous improvement and ease of process use for the end user. Define how GSK will move from the current state to the desired future state (for the process in scope), by:

• Establishing clear as-is understanding (issues and challenges)
• Partnering with business and operational teams to understand the issues and challenges with the ‘current state’ and define (and execute) the roadmap to transition to the desired ‘future state’
• Developing mechanisms to ensure operational performance of the process is optimum (e.g. helping define SLA and KPI targets for operations)
• Continually assessing external and internal benchmark and best practice trends

Manage prioritisation and support delivery by:

• Facilitate pre-scope assessment and solution adoption workshops
• Identifying and managing process risks
• Evaluating potential initiatives – assessing business / stakeholder alignment, priority, urgency, ROI etc 
• Inputting into detailed solution / system design
• Managing the impact of new initiatives on current process and systems
• Driving delivery for GPO led initiatives

Embed and grow organisational capability by:

• Ensuring training material and process documentation (e.g. GSOPs, Taxonomies, LSOPs) are embedded appropriately across the department.
• Monitoring end user support, training and communication effectiveness.
• Assessing end user feedback to identify systemic issues.

Optimise extraction of solution value by:

• Monitoring operational efficiency and effectiveness KPIs (baseline and targets) – partnering with business and operational teams to take corrective action, as required
• Assessing process adoption and process adherence / compliance for relevant processes, working with Business Leads to trigger appropriate interventions, as required
• Verifying that business case benefits are realised for system, process and data related improvements

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Subject matter expertise of the SAP template with strong process improvement experience
• Experience of Pharma, consumer goods / FMCG sector 
• Project Management and Change Management experience
• Stakeholder managements skills and experience engaging business customers
• Ability to stay ‘close to the ground’ to understand the ‘real’ end-user experience and perspective
• Sound understanding of process simplification and standardisation, and proven experience in process roll-out
• Excellent and communication skills
• Good knowledge of process design, lean sigma and other process improvement approaches
• Broad knowledge across the end-to-end processes and ERP functionality to support these components

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Be able to network effectively both internally and externally
• Be able to communicate the technically complex simply
• Ability to communicate and work with both business and technical resources to ensure delivery of desired process outcomes
• Operational experience in finance / supply chain finance
• Experience in developing and executing standard processes
• Ability to operate across wide variety of levels within the organisation, between detailed hands on operators within the business units through to senior managers 
• Ability to understand data privacy aspects of the business process
• Knowledge of role design / segregation of duties and internal control requirements

APPLICATION CLOSING DATE – 9 December 2024

Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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