West Monroe is seeking an innovative Senior Talent Acquisition Operations Specialist to lead our TA Technology function within the TA Operations team. The Talent Acquisition Operations team is dedicated to improving recruitment processes, policies, and tools through innovation and technology. We utilize project management, design thinking, request management, and change management to deliver effective solutions. Our goal is to build strategies and scalable talent programs, enhancing recruiting effectiveness with data-driven insights.

Reporting to the TA Operations Senior Manager, you will oversee all TA tech platforms, including, but not limited to, Greenhouse, Gem, and Goodtime. Additionally, you will manage aspects of recruitment marketing and branding in collaboration with our marketing team. We are in the process of redefining our strategy with recruitment marketing & brand, and this is an

Key Responsibilities:

• Optimize, administer, and upgrade TA platforms
• Identify opportunities for efficiency and automation in TA processes
• Lead selection, implementation, and change management for new technologies
• Ensure effective adoption and usage of platforms
• Collaborate with recruiters and vendors to pilot and evaluate new functionalities
• Integrate AI and automation into TA technology ethically and legally
• Partner with various groups across the organization, including business leaders, IT, and HR Ops to build and enhance into scalable solutions and processes
• Lead and manage projects related to TA platforms, ensuring deadlines are met and stakeholders are consulted
• Operate with agility and adaptability while prioritizing competing initiatives
• Communicate and manage change within Talent Acquisition; build change plans that encompass training and communications
• Oversee branding for job boards, partnering with Marketing to ensure brand is up to date
• Manage events and campaigns in our CRM (Gem)
• Contribute to redefining our recruitment marketing and brand strategy

Key Experience and Requirements:

• Minimum 4 years of experience in talent acquisition, recruitment operations, or a similar role
• Experience managing TA technology, including administration, configuration and imiplementation
• Strong preference for Greenhouse ATS experience
• Familiarity with AI tools
• Basic project management skills
• Experience in change management, including training and user adoption
• Vendor relationship management
• Campus/high volume recruiting experience is a plus
• Proven ability to adapt quickly to changing priorities and demonstrate flexibility in a dynamic environment