We receive thousands of clinical samples every day from Veterinary Clinics, and we run tests on those samples to help veterinarians identify what might be wrong with someone's pet. 

As a Sample Management Technician - Data Entry Operator, (SMT) you'd be helping to sort, tag, and prepare the samples for testing.  The samples that we work with are blood, urine, faecal samples and biopsies that we receive from the vet clinics (no animals on site!)  Every sample you help to move along quickly and accurately in the process means we are one step closer to finding out how or why they might be sick.  Thanks to you, someone's very beloved pet will get the treatment plan they need - how great is that? 

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools.

This is an entry-level position that doesn't require any qualifications nor degree.

In This Role:  

• You will receive, prepare, and accession veterinary samples (blood, urine, feces, and biopsies) for laboratory analysis and testing.  

• You can expect to remove specimens from transport bags and enter specimen data into a computer tracking system.    

• You will rack and bundle prepared samples for delivery to each testing department.

• You will assist other lab personnel with specimen storage and ensuring that Turn Around Times (TAT's) are met.    

• From day one, you'll have full autonomy in your work, but you'll also get full support when you need it. 

• You will play a critical role as part of a successful team that is proud of the work they do and motivated by the common purpose in helping veterinarians quickly diagnose illness and disease in pets and animals – how great is that?  

What You Need to Succeed:  

• You have a familiarity and comfort with using computers for data entry.

• You can read, understand and follow Standard Operating Procedures (SOPs), including safety and quality procedures.   

• You have a positive attitude and love to bring this energy into the lab every day to support your colleagues, whether working independently or as a team contributor. 

• You are someone who thrives in a fast-paced, high-volume work environment.  

• You value working at the highest levels of accuracy, safety, and quality.  

• You can prioritize and multi-task demonstrated excellent attention to detail on the job and can work reliably and precisely 

• Your customer service skills are top-notch 

• Able to meet the physical requirements that go with working in a lab – standing and sitting for extended periods, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability – close, colour, depth perception, and ability to adjust focus. 

• This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases and hazardous chemicals. 

Schedule:   

• The hours for this position are Tuesday – Saturday 04.30 – 13.00

• Reliable and dependable attendance is an essential function of this position.   

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together!

IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal-opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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