Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Procurement & Sourcing

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk. On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TD's relationship with the Third Party.

Demonstrate proficiency in general accountabilities of Vendor Management

• Ensure strong understanding of the Bank's vendor management tools including SAP Ariba and Coupa Risk

• Build/foster solid relationships and organizational alignment with our business, Strategic Sourcing, legal and contract partners, attending/facilitating meetings and participating in working sessions

• Support P&T business units in achieving their targets by contributing to their success and pro-actively recognizing opportunities for the business to meet these goals

• Develop proposals/recommendations related to vendor services and practices in connection with the vendor(s)

• Deals with a range of complex issues and policies in the management of the vendor

Manage multiple vendor engagements in support of TD Wealth's strategic goals and objectives

• Ensure strong understanding of contractual terms, and their implications by working closely with business partners to ensure their requirements are met

• Facilitate phases of the Third Party Risk Management Lifecycle, and ensure compliance with TPRM Policy, Standard and Framework

• Accountable and responsible for timely completion of Third Party Inherent Risk Assessments and Control Assessments for new/changing third party relationships, including review/approval from key stakeholders

• Accountable for the quality of advice and support provided to the business and achievement of their overall objectives

• Lead the assessment/development of SLA’s, standards, policies, procedures and compliance monitoring plans that maximize customer satisfaction, decrease risk and/or mitigate to the maximum of availability, efficiency and effectiveness

• Manage timely renewal of all contracts; Participate in contract renewal and negotiation process, working with internal partners (Legal, Sourcing) as well as business partners to ensure contracts and agreements maximize our values, meet business objectives, regulatory requirements, mitigate risks and meet the TD policies and standards

Manage vendor relationships, and compliance of vendor commitments from active arrangements

• Accountable and responsible for monitoring vendor performance and risk, via reporting/dashboards/governance routine

• Accountable and responsible for risk and issue management, escalating and tracking 3PCRM cyber findings and vendor issues per TPRM Issue management requirements, partnering with the business to drive remediation plans on non-performing metrics or issues

Support audit as required

• Collect/Review/Assess audit documentations and determine next steps for remediation of gaps

• Ensure organized storage of evidence of all activities for audit readiness

• Ensure timely response to and satisfactory results for Internal and External audit requests

Job requirements

• Highly professional with established relationship building and previous Vendor Management experience and/or working with third parties

• Ability to manage multiple Vendor relationships simultaneously for same or different business partners 

• Excellent communication, presentation and negotiation skills

• Excellent documentation skills; understands the importance of organized evidence storage to ensure audit readiness

• Ability to build effective working relationships with internal and external partners at all levels

• Strong project management, organization and time management skills

• Ability to work well under pressure and within tight timelines

• Ability to multitask and manage competing priorities effectively

• Demonstrated influencing, negotiation, analytical and presentation skills

• Drive and determined attitude

• Good working knowledge of sourcing process, tools and methodology

• General knowledge of the TD organizational structure including main business groups and their functions

• Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet