Product Owner Batch Payments Resilience

See yourself in our team: 

Business Banking’s (BB) purpose is to improve the financial wellbeing of our customers and community through deep connections, compelling propositions and exceptional execution.

The Team

The Payments domain in CBA brings together the process, people and technology assets supporting real-time, bulk electronic, cheques, high value and international payments processing for the Bank. The team have the monumental task of ensuring that 40% of the Australian economy are able to transact over $90 billion a day using the Bank’s services in a reliable manner. With the payments technology systems being at the heart of the Bank, almost every customer-facing channel relies on payments services in one way or another. The Batch Payments crew manages a range of payment products including Direct Entry, BPAY, and cheques.

Do work that matters:
As a Product Owner in Batch Payments, you will lead and define the product vision, goals and roadmap, ensuring maximum output and quality from the squad, with a focus on overall batch payments resiliency. You will also need to apply domain expertise to support prioritisation and successful achievement of business and squad objectives.

Responsibilities:

• Lead the development of product roadmaps and engage with stakeholders/business units to manage delivery.
• Define product vision and goals in collaboration with customer and stakeholders.
• Apply expertise to support prioritisation, balance trade-offs and successfully achieve business and customer objectives.
• Accountable for end-to-end value delivery and product lifecycle management.
• Accountable for addressing impediments, driving decisions and resolving escalations.
• Drive product exploration and formulate hypotheses to validate product strategy.
• Support team metric improvements i.e. team health, agile maturity in partnership with Agile Coaches and Scrum Masters.
• Identify, articulate and manage risks and compliance across streams of work.
• Maintain a healthy and prioritised backlog to deliver business and customer outcomes.
• Engage business and technical stakeholders to ensure prioritisation is understood and agreed to.
• Manage the Squad’s performance to defined objectives including OKR tracking, etc.
• Contribute to best practices for the Product Owner community within CBA.
• Role model continuous improvement and customer focus.​
• Drive squad effectiveness and agile maturity (i.e. sprint burn down, release burn up, and squad/team health) in partnership with Agile Coaches and Performance Leads.

Qualifications & Experience :

• Have proven Product Owner or equivalent experience
• Prior experience as a Product Manager / Business Analyst / Delivery lead would also be considered
• Are experienced in defining product roadmap and delivery of product vision
• Self-driven, accountable for delivery, critical thinker, strong problem solving skills
• Experience working with external vendor
• Is a strong communicator, both verbal and written
• Experience with Agile methodology, working within an Agile Matrix would be ideal
• Prior experience working with onshore & offshore mixed squad

Advertising End Date: 08/12/2024