Assistant Service Account Manager

Posted:
8/13/2024, 5:00:00 PM

Location(s):
Kowloon, Hong Kong, China ⋅ Hong Kong, China

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description

What you will do

The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.

How you will do it

  • Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
  • Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
  • Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
  • Prepare maintenance and retrofit proposal and tender
  • Maintain good relationship with customers

What we look for

Required

  • Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
  • 5 to 7 years’ relevant work experience in chiller plants (HVAC)

Preferred

  • Effective interpersonal, presentation and project management skills
  • Good problem solving techniques, organizing and planning ability
  • Good spoken and written in English and Chinese
  • Able to work under pressure & tight deadline

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