<gh-intro>
<text>

Bolt Food is looking for a passionate Account Specialist to drive our business, developing, supporting growth of our partner restaurants in the designated area.

</text>
</gh-intro>

<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

As an Account Specialist you will have a clear understanding of our key business goals and actively support our partners to generate long-term value for our partners on the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - supporting local execution of our global projects through collaboration with the Account Management team in managing business priorities.

Bolt Food currently operates in 12+ countries across Europe & Africa and will expand to more markets in the next few years! 

</text>
</gh-role-detail>

<gh-responsibilities>

<title>Main tasks and responsibilities:</title>

<bulletpoints>

• <point>Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance</point>
• <point>Analyze market specific behavior to gain insights and support the team in improving customer experience</point>
• <point>Support the execution of our commercial strategy, solve daily commercial and operational challenges</point>
• <point>Collaborate with the Sales & Operations team to smoothly activate all restaurants</point>
• <point>Negotiate restaurant contract conditions such as commission rates and campaign plans</point>
• <point>Communicate with restaurant partners in-person, via phone, email and Zoom on an ongoing basis to monitor and support progress toward their business objectives</point>
• <point>Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)</point>
• <point>Achieve growth by contributing to the country's targets through building strong business relationships with a portfolio of business partners, restaurants in the designated area.</point>
• <point>Support and execute on the portfolio / country commercial strategy that expands Food’s customer base.</point>
• <point>Understand market shifts and opportunities whilst being fully aware of new products and competition status.</point>

</bulletpoints>
</gh-responsibilities>

<gh-requirements>

<title>About you:</title>

<bulletpoints>

• <point>1-2 years of experience: preferably in Account Management, Consulting, Business Development</point>
• <point>Good analytical skills: ability to interpret and present data to generate insights and support decision-making</point>
• <point>Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets</point>
• <point>Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills</point>
• <point>Ownership: ability proactively find solutions to business problems</point>
• <point>Passion: drive to work with new technologies or with food tech</point>
• <point>Excellent communicator: ability to effectively communicate with many stakeholders involved</point>
• <point>Good project manager skills: capable managing multiple projects, resources, priorities and time</point>
• <point>Minimum language requirements: Maltese Native and Business level English speaker</point>

</bulletpoints>
<text>

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
</text>
</gh-requirements>

<gh-perks>

<title>Why you’ll love it here:</title>

<bulletpoints>

• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world. </point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

</bulletpoints>
<text>*Some perks may differ depending on your location and role.</text>
</gh-perks>