Position Summary

Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance with standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meet the client’s expectations in terms of functionality, quality, timeline, and cost.

Coordinates and facilitates routines to support delivery – e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies across multiple teams. Facilitates dependency management/risk management/impediment removal for the defined deliverables. Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline. Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. Ensures deliverables comply with Enterprise Change Management standards. Supports resource planning for delivery/execution. Individual Contributor.

 Role Summary:

Mid to Senior Level project manager that manages technical projects from start to end including task planning and management of timelines. You need to collaborate well with many teams and drive a common goal across those teams. You will need to prioritize tasks all while overcoming obstacles along the way. You'll work hard both as an individual contributor and as a team member, but at the end of the day, you and your work will matter. Ability to manage deliverables supporting multiple, complex organizations and work collaboratively with both direct and indirect assigned resources to perform support functions. Oversight of projects that have a significant impact on business processes that impact Client and Employee Experience.  Interact with a broad spectrum of stakeholders to execute high-visibility programs/projects. 

Participate in software testing cycles. This will involve conducting tests in non-production environments and comparing the results to requirements, supporting business users with their testing, and assisting with software implementation into a production environment. Additionally, you will need to document any testing evidence to a level, which can be understood by project team members, Vendors, and Auditors.

Key Responsibilities:

• Communicating and interacting with stakeholders both vertically and horizontally to drive initiatives to conclusion
• Works well independently with strong time management, prioritization, and organizational skills
• Accountability for developing plans to deliver future-state approaches and facilitating the implementation
• Ability to utilize sound business judgment and tailor solutions to ensure deadlines are met and risks are addressed
• Oversees and assesses existing processes and workflows
• Proficient in problem analysis and solution design
• Strong Presentation skills, including preparing compelling presentations to senior-level executives
• Ability to be flexible, adaptable, and proactively take initiative
• Executive presence and ability to lead meetings
• Ability to influence senior leadership

Required Qualifications:

• Project Management Experience, preferred
• Excellent knowledge of project management, standards, and processes in a complex program environment with multiple delivery partners
• Experience working in SOR development

Desired Qualifications:

• Ability to communicate effectively, both verbally and in writing, at all levels, and across different audiences
• Strong knowledge of MS Office applications
• Agile and waterfall frameworks
• Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
• Very good communication skills and service orientation
• Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)