Communications, Reporting & Analysis (CRA) is part of Citi’s COO Controls organization, which supports the Enterprise by creating and implementing methodologies to measure and escalate Operational Risk.  The team develops and maintains reports and tools and is responsible for leading projects and automation efforts to lead and deliver transformational efforts across the firm.  

The individual in this role will report to the Controls Report Development & Support Lead.  The team is responsible for the management, oversight, and implementation of global projects that enhance Citi’s ability to proactively detect, measure and manage Operational Risk and other functions as needed.  This role requires an individual with strong experience building BI solutions and a desire to work in a fast pace, agile and dynamic environment where priorities and expectations change.

Key Responsibility Overview:

The person in this role will be responsible for the design and development of Operational and Compliance Risk dashboards to support Regulatory and Executive-level reporting.  They will be responsible for interfacing with business analysts to understand reporting requirements, identify data sources, scripting and coding within Tableau and interfacing with end-users and leadership to meet reporting objectives.  Post build activities include:  Data Management, Data Source Uploads, Interface with Technology for SDLC Deployment, and Providing Support to End-Users when needed.

Additional Responsibilities Include:

• Develop, maintain and produce clear and concise executive-level reporting which allow end users to easily interpret analysis findings to make critical business decisions
• Partner with data owners to create systemic connections to Operational and Compliance Risk datasets
• Identify data patterns and trends to examine past business and control performance
• Develop forward-looking reporting to help management anticipate and prepare for future events
• Implement strong internal controls over reporting lifecycle to ensure accuracy, on-time delivery, and audit-readiness
• Engage with cross-business and Line of Defense stakeholders to deliver on projects/initiatives and ensure reporting strategies are consistent
• Manage timelines and deliverables independently with limited supervision
• Translate data and analysis clearly and concisely
• Engage with Technology partners to manage SDLC process and oversee technology implementations
• Develop and Manage Adoption Strategies to ensure ROI with dashboard deployment
• Provide transparency to leadership through regular updates 
• Ensure Project plans, implementations, and new builds are Audit-Ready
• Evaluate efficiency of existing reports and drive continuous improvements

Job Skills/Qualifications

• 8+ years of experience in reporting development with proven experience building Tableau dashboards
• Proven ability to execute against business requirements and coordinate with technology on release efforts
• Knowledge of Operational Risk & Control environment
• Experience in Statistical Software / SAS, R, Hadoop, a plus
• Commitment to quality, attention to detail, and continuous improvement
• Excellent written and verbal communication skills
• Ability to perform under pressure
• Ability to function independently
• Proficient in MS Office Word, Excel and PowerPoint applications

Education

• Bachelor’s/University degree

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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