FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!
THE ROLE
The Consumer Payments team's mission is to ensure our customers have a seamless and efficient experience checking out at Farfetch. We focus on offering localized payment methods and currencies, delivering flexible payment experiences, and collaborating with top-tier payment providers across markets. As part of the wider Farfetch FinTech organization, this role offers the opportunity to work alongside some of the largest players in the payments industry, including Crypto providers and digital wallets, in a dynamic and innovative environment.
Reporting to the Payments Operations Lead, your primary responsibility will be to identify and implement solutions tailored to the payment needs of our consumers and partners. This role demands a combination of strategic thinking, practical problem-solving, and a commercial mindset to enhance and expand our expertise in payment solutions.