Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

We are seeking a highly motivated and energetic individual to join our technical team. The Service Technician - Maintenance will provide maintenance/repairs on a variety of dental equipment and products. The technician learns and follows manufacturer guidelines relative to the repair of devices.

Essential Functions

• Determines the parts, supplies or tools required to complete service requests.

• Uses, maintains and secures test devices and tools used to adjust, calibrate and repair equipment.

• Repairs equipment to manufacturer specs.

• Ensures the service commitments are met within standard response time.

• Work with Sales Representatives to present Maintenance Agreements to customers.

• Follow repair and manufacturer schedules for customers on Service Agreements.

• Complete all required paperwork i.e. work orders, repair tags, equipment loaner tags.

• Learns and follows specific manufacturer guidelines for repairs as well as all company policies related to asepsis.

• Trains customers on the use and basic maintenance of all equipment sold.

• Ensures proper vehicle maintenance guidelines and safe driving habits are followed.

• Manages inventory and restocks when necessary.

• Performs other duties as assigned.

Job Qualifications

• Electronics diploma or any other relevant experience.

• Background in contracting, plumbing, mechanics or electrical is preferred.

• Valid driver's license and in order required.

• Strong customer service skills and a positive attitude.

• Strong organizational skills, sound judgment and excellent decision-making abilities.

• Knowledge of the dental industry is an asset.

• Excellent oral and written communication skills in English.