In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". 

As an Assistant Head Coach you are:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.

• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).

• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.

• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.

• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).

• Providing reports about store activities, local marketplace and consumer insights.

• Ensuring that the store complies with all NIKE standards and guidelines.

• Cooperating with your business partners across stores and HQ.

What you get: 

• Attractive salary that evolves with the market and experience. 

• Opportunity on receiving monthly bonus payments.  

• Attractive online and in-store employee discounts. 

• Attractive Benefits Package, Pension & Share scheme. 

• Exciting development and career opportunities.

• Regular training on leadership, sales and products. 

• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).

• Staff dress to represent NIKE and foster our team spirit.

• Access to sports activities.

• Opportunities to participate in unique NIKE moments. 

What you bring: 

• A passion for NIKE and/or love of sport.

• Some experience in retail and/or leadership positions.  

• Very good command of English language (written and spoken).

• Experience and competency in serving exceptional consumer service.

• Ability to coach and develop a strong team.  

• Strong focus on communication.

• Flexibility to work in shifts and on weekends.

Qualifications:

• Extensive retail experience including experience in management.

• Enthusiasm and passion about sports and / or sports fashion.

• Availability to work evenings and weekends.