Posted:
8/20/2024, 1:50:42 AM
Location(s):
New York, New York, United States ⋅ New York, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
Our People and Community strategy is bold, clear, and meaningful: we’re becoming a Destination Employer. We want people to think “That’s where I want to work one day!” before joining Trustpilot; to feel privileged and proud to be a Trustie during their time with us; and, after moving on, to know the years they spent at Trustpilot were the very best of their career. At the heart of this is a distinct focus on building a sense of community — by creating meaningful connections in our offices around the globe, by developing and delivering a five-star workplace experience, and by bringing Trusties together for social moments that matter.
As a Community & Office Manager, you will look after our New York City community and office. You support the operationalisation and implementation of our Community & Office Strategy in New York City. You have the support of our Global Community & Office Lead, who’s based in Denmark, and, on occasion, will be required to support them with wider US community and office tasks. This role offers an exciting opportunity to be fully immersed in our vibrant New York office, working five days per week in the office fostering collaboration and community.
What you’ll be doing:
Create meaningful connections, through:
Develop and deliver a five-star office experience, through:
Bring Trusties together for social moments that matter, through:
Additionally, you will regularly support continuous improvement project work as part of your role.
Who you are:
What’s in it for you:
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 260 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal-opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Website: https://www.trustpilot.com/
Headquarter Location: Copenhagen, Hovedstaden, Denmark
Employee Count: 501-1000
Year Founded: 2007
IPO Status: Public
Last Funding Type: Series E
Industries: Consumer Reviews ⋅ E-Commerce ⋅ Internet ⋅ Reputation