OVERVIEW:  

Play a vital role in Guidepoint’s success.  

Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our corporate client base. As the primary liaison for our clients, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among current clients and trial accounts. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention.  

This role is highly visible and demands a deep understanding of the healthcare industry, particularly in therapeutics. You will collaborate closely with cross-functional teams to create tailored engagement strategies that align with client needs and industry trends, ensuring that our clients fully leverage the insights and expertise we provide. 

This is a hybrid role in New York City. 

What You'll Do:  

• Act as the primary advocate for our therapeutics-focused Insights product, building and nurturing strong relationships with key stakeholders at leading healthcare corporations. 
• Develop and implement client-specific engagement plans that reflect the unique needs and pipeline of each client, maximizing their utilization of our Insights content. 
• Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings 
• Collaborate with sales team to ensure timely renewals and drive upsell opportunities 
• Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts 

What You Have:  

• Bachelor’s or Master’s degree from an accredited university. 
• 5+ years of professional experience, with a strong background in B2B product sales or client success, specifically within the healthcare or BioPharma sectors. 
• In-depth understanding of healthcare and therapeutics, with the ability to engage senior business leaders and tailor content to meet their specific needs. 
• Strong verbal and written communication skills, with the ability to distill complex healthcare concepts into clear, actionable insights. 
• Expertise in the healthcare space, particularly in therapeutics, enabling you to provide clients with relevant and impactful content. 
• A track record of working independently and collaboratively in a fast-paced environment, consistently achieving results. 
• Experience with expert networks and a background in healthcare advertising. 

What We Offer: 

The annual base salary for this position is between $75,000 - $150,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for discretionary performance bonus based on new business and renewal milestones.

You will also be eligible for the following benefits: 

• 15 PTO Days, 10 legal holidays, and sick days 
• Comprehensive Medical, dental, and vision plans 
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans 
• Commuter benefits and corporate discounts 
• Development opportunities through the LinkedIn Learning platform 
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office 
• Year-round corporate athletic league 
• Casual work environment, team building, and other social events 

About Guidepoint  

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 
 
Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  For more information, visit www.guidepoint.com. 

Guidepoint is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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