The role will be responsible for managing the travel arrangements for the staff, faculty and student travel for the University of Pittsburg.  In the role, you will book domestic, international, and group travel using the Sabre reservations system. 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES 

• Book domestic and international reservations for air, car and hotel using the Sabre GDS. 

• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to in office, telephone and email communications. 

• Protect the University’s data, and actively comply with Anthony Travel’s PCI standards. 

• Promote the University travel program policies, negotiated contracts, and preferred vendors. Apply discount programs appropriately. 

• Establish a strong relationship with preferred vendor representatives. 

• Knows and properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts. 

• Remain informed of all airline rules and regulations and current affairs. 

• Achieves individual and contractual service level goals related to productivity. 

• Must maintain a professional working relationship with staff while representing Anthony Travel, a division of On Location. 

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job.  Duties, obligations, and activities may change at any time with or without notice. 

QUALIFICATIONS 

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.  

Required Education and/or Experience, Knowledge, Skills, and Abilities: 

• Four years or more of travel consultant experience using the Sabre GDS to include group and international travel.  

• Knowledge of general office PC-based programs, including Microsoft Office Suite. 

• Strong judgment and decision-making skills. 

• Exceptional communication skills both written and verbal. 

• Must be able to come to work promptly and regularly. 

• Must be able to work under the stress of and meet deadlines. 

• Ability to work professionally and independently in a home office, while being part of a larger team. 

Preferred Education and/or Experience, Knowledge, Skills, and Abilities: 

• Knowledge of Concur Travel preferred. 

CORE VALUES 

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best.  We uphold these values in our quest for excellence: 

• Exceed all service expectations with our customers, our partners, and each other. 

• Create value by enriching people's lives. 

• Do the right thing and bring others along with us — always. 

• Propel the power of diversity, in thought, team and experience. 

• Partner to generate win-win solutions. 

• Ignite and empower our team's entrepreneurial spirit. 

• Exude respect and gratitude — treat others as you would want to be treated.