Join Cartwheel to help tackle the student mental health crisis. 

Kids spend most of their days in the classroom. And teachers and staff, who play a vital role in their development, are often the first to notice when something is off. But with 1 in 5 young people struggling with mental health, schools are getting crushed by a downward spiral in student crises and staff burnout.

With large increases in federal funding for schools and the rise of telehealth, schools are reimagining what mental health support can look like. 

Cartwheel is an early-stage startup building technology-enabled mental health services that put schools at the center. We see our role as supporting on-campus counselors, psychologists, and school social workers who see kids every day. Instead of going around them, we collaborate with them. This means: 

• Earlier intervention
• Higher student and family engagement in care
• Better coordination among the trusted adults in a student’s life 

Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they’re excited to live. If you join Cartwheel, you’ll help make this vision a reality for millions of students across the country. We’re backed by top investors including Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team.

ABOUT THE ROLE

As a Business Operations Associate, your responsibilities will include:

• Lead business operations projects including initiatives to improve patient intake and scheduling efficiency, reducing administrative burden for our clinicians, building dashboards to evaluate our team’s performance against outcome metrics, and managing certain on-going operational processes. 
• Lead cross-functional strategic initiatives as the business demands. This can include projects like new service lines, new strategic partnerships, new state expansions, etc. 
• Support broader Operations team and other teams across Cartwheel such as Clinical Care and School Success in evaluating needs, running analyses, and implementing new initiatives to drive quality and performance. 
• Flex into other roles internally as demanded by the business. Potential functions could include executive support responsibilities like steering quarterly and annual planning processes, supporting People team with capacity modeling or workforce analytics, or supporting Health Plan Ops with strategic initiatives to drive revenue and collections. 

Role type: Full-time

Location: US Remote with quarterly in-person team retreats and co-locating as needed in Boston or NYC. Boston or NY metros preferred.

WHO YOU ARE 

• 2-3+ years experience in either management consulting or in a strategic operations role in a healthcare startup
• Excellent analytics skills. You can run ad hoc analyses using SQL and Google Sheets, you can build dashboards in Google Sheets and Tableau. 
• Excellent business case and financial modeling skills. You can build a financial model to drive strategic decisions.
• Ability to work effectively with a wide variety of stakeholders, and ability to make a complex financial analysis understandable for a clinician or a care coordinator. 
• You love project management. You will become an Asana pro. You will work with a wide variety of stakeholders and effectively get them aligned and drive outcomes.
• You love getting into the weeds. If a dashboard is broken you’re the first to dig through the formulas and the underlying data to understand why. If we need a metric or report but don’t have the data infrastructure built, you’re in the portal manually calculating it. 
• You are excited to lead strategic and operational projects as an Individual Contributor. This role is not expected to have management responsibilities in the near future. 

WHY YOU’LL LOVE CARTWHEEL

Our hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time, at a company well-positioned to do so, you’ll have: 

• Team-based culture with mission-driven colleagues who will go to bat for you
• Total cash compensation between $90,000-$115,000
• Excellent health insurance
• Meaningful equity ownership stake
• Generous paid time off, including company closure from Christmas-New Years (12/25-1/1)
• Remote work environment with regular in-person team retreats
• 401K with employer match
• $500 annual educational stipend
• Macbook

Cartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status.