Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

This position is to perform disposition of nonconforming material that results from material inspection. Uses information provided by the supplier and Quality inspectors to determine the appropriate disposition decision. 

What You Will Do:

• Process the Quality rejection information into Corporate Quality systems

• Communicates rejections to purchase finish suppliers and manufacturing plants

• Drive Corrective and Preventive action processes towards internal and external suppliers

• Follows up with suppliers to drive towards final disposition of rejected material

• Creates rework purchase orders as required, Coordinates and monitors the return of reworked material from suppliers

• Resolve issues reported by customers and process partners

• Support the Global quality systems and related processes

• Customers include logistics, operations, facility engineering, quality, purchasing, and other supply chain functional areas.

Background Experience/ Required Qualification

• Bachelor’s degree in Engineering / Mathematics / Science with 5-6 years of job-related experience in quality, operations is typically required

• Must be able to read Caterpillar blueprints at an advanced level

• Expertise in handling MS Office365 tools (Excel, Access, Presentation & Power platform) 

• Experience in managing supplier communications / issues will be an added advantage

• Must be willing to work in US shift timing to have enough overlap with support teams

What You Have:
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:
• Comments on the organization's business model and financial goals.
• Communicates key considerations for business decision making process.
• Cites examples of types of information needed to make sound business decisions.
• Participates in business task to get things done in own unit or area.
• Caters to key stakeholders and their priorities.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
Level Basic Understanding:
• Compiles current research relevant to standard operating procedures.
• Explains usage of standard operating procedures in business operations.
• Describes main issues and considerations when using standard operating procedures.
• Identifies key features and functions of standard operating procedures.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.
Level Working Knowledge:
• Detects and summarizes patterns in data and findings by producing simple reports.
• Assesses common problems and obstacles surrounding data-gathering.
• Customizes data fields to meet clients' needs.
• Interprets and explains results of a data-gathering initiative.
• Participates in projects to gather data for needs analysis.

Data Visualization: Knowledge of principles, techniques and processes of data visualization; ability to create high quality figures effectively for various business scenarios and storytelling.
Level Working Knowledge:
• Creates figures for regular data visualization tasks in an honest and compelling way.
• Develops or uses appropriate tools and software, such as Tableau, Power BI and Datawrapper, to generate different types of data visualization.
• Follows established standards and procedures to obtain, aggregate and analyze data for visualization.
• Outputs statistical models into charts, graphs and maps to demonstrate outliers, patterns and trends of data.
• Employs data visualization in documents or reports to tell informative and compelling stories.

Desirable Qualifications:

• APICS CSCP/ CPIM certification

• Experience with Caterpillar Parts distribution and knowledge on various Cat systems

• Certified 6 Sigma / CPS Green Belt, Qualification as a CPS Support Team Leader

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

    

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

September 11, 2024 - September 25, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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