At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties & Responsibilities

Measurement of Store Processes

• Design, create, and maintain a catalog of all labor standards in stores including ongoing measurement methods and criteria

• Build and measure time and motion studies for discrete store processes and activities focused on the impact to store labor, payroll, and customer experience

• Provide feedback to leadership on the priority, timing, and methods to measure DSG store activities

• Assist with the creation of process documentation to align with best practices, taking a data-centric approach to how best to complete all processes within stores

Continuous Improvement

• Through methods such as A/B testing, process evaluation, and modeling, provide feedback to improve store productivity for both operational and customer-focused processes

• Ensure that new technology and ways of working improve our store procedures, taking both anecdotal feedback and time and motion studies into consideration

Collaboration

• Support process teams in documenting work methods and execution of engineered labor standards

• Drive alignment of labor standards with both process owners and the labor management team

• Partner with process teams on change management including documentation, communication, and execution

QUALIFICATIONS:

• Bachelor's Degree in Industrial Engineering (preferred)

• 3-5 Years Experience in Engineered Labor Standards, Labor Management, SOP Documentation, Process and Continuous Improvement

• Possess and applies a broad knowledge of principles, practices, and procedures within a retail store

• Documentation of Standard Operating Procedures within a retail environment

• Maynard Operation Sequence Technique (MOST)

• This role requires significant travel with 50% of time spent traveling to stores throughout the US.

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