At Moxie, we empower entrepreneurs to launch, run, and grow their own aesthetics businesses with a combination of software and services. In less than 2 years, we have grown from an idea to a team of 50, with a business that is in the top-decile in terms of growth, and a remote-first team that has been self-described as high-trust, low ego, high output.

The Role

We’re hiring a Senior Business Analyst to spearhead Moxie’s business and product analytics efforts. As our first dedicated analytics hire, you’ll own the function end-to-end, playing a pivotal role in shaping our data strategy and delivering high-impact insights. This is a unique opportunity to build from the ground up, working at the intersection of strategy, product, and customer success.

In this role, you’ll partner closely with our Finance and Business Operations Lead (your hiring manager), Head of Product, CEO, and other senior leaders to drive strategic decisions and uncover actionable opportunities. Additionally, you’ll empower our customers by transforming reports and dashboards into practical, high-value tools for business growth.

Your ability to combine strategic thinking with technical expertise will be key to establishing a scalable, impactful analytics function that elevates both internal decision-making and customer success.

What You’ll Do

Deliver High-Impact Business Insights

• Develop predictive models to forecast medspa growth, churn, and marketing performance, improving decision-making and client outcomes.

• Build client retention dashboards and analyze key trends to inform strategies for Moxie and our providers

• Evaluate the impact of strategic initiatives—such as events, marketing campaigns, action plans, and trainings—using robust data analysis.

• Provide leadership with data-backed recommendations to influence high-impact business strategies and outcomes.

Enhance Data Accessibility and Usability

• Collaborate with Product and Sales teams to design value calculators and customer-facing tools that drive adoption and showcase Moxie’s impact.

• Partner with the Onboarding and Client Success teams to create clear, actionable reporting pipelines on medspa performance.

Establish Scalable Data Processes

• Design and implement a ticketing and prioritization system to manage ongoing and ad-hoc analysis requests effectively.

• Develop standardized processes for weekly and monthly reporting, ensuring consistency and alignment across teams.

Understand and Optimize Our Data Infrastructure

• Build a working knowledge of Moxie’s data model, leveraging platforms like Omni and Snowflake to align analytics with business needs.

• Identify opportunities to incorporate data science models, such as churn predictors or performance forecasters, to solve critical business challenges.

Who You Are

• Experience and Expertise:

  • 3+ years in data analytics or a similar role, with experience working in startups or high-growth environments. Backgrounds in strategy or business consulting are a plus but not required.

  • Proven track record of delivering impactful insights and driving data-informed decisions at a strategic level.

• Strategic Thinker with Strong Analytical Skills:

  • Adept at bespoke data analysis, synthesizing insights, and connecting findings to business priorities.

• Comfortable with Data and Tools:

  • Experience working with SQL and tools like Tableau, Looker, or similar platforms for creating dashboards and visualizing insights.

  • Ability to navigate data and collaborate with technical teams as needed, without needing to be a data engineer.

• Exceptional Communicator:

  • Skilled at distilling complex data into compelling, actionable narratives for diverse audiences, including executive teams.

• Entrepreneurial Mindset:

  • Thrives in ambiguity, takes ownership of projects, and excels at driving clarity in a fast-paced environment.

At Moxie, we believe in creating a workplace where everyone feels valued and included. We encourage people of all backgrounds, experiences, and perspectives to apply to our jobs. If you require any accommodations to fully participate in the interview process, please let us know—we’re happy to assist.