Escrow Support Processor

Posted:
11/13/2024, 4:00:00 PM

Location(s):
Florida, United States ⋅ Tampa, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American is looking to add a Escrow Support Processor to our growing team in Tampa, FL.You will be providing centralized clerical processing of all documents connected with the initiation or closing of escrows and relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, and internal customers.

This role will be working full time in our Tampa office. Hours will be between 8:30am-6pm M-F.

What You’ll Do:

  • Performs post closing clerical functions
  • Prepares correspondence relating to post closing escrow files
  • Performs fund disbursements.
  • Schedules and provides instructions to couriers.
  • Communicates with branches, as needed.
  • Follows functional area’s processes and procedures in daily activities; Troubleshoots as needed.
  • Actively contributes to the results of a team and works toward achieving goals and objectives.


What You’ll Bring:

  • Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
  • Working knowledge of fundamental concepts, practices and procedures of department/field
  • Excellent verbal and written communication with both our internal team and external customers  
  • Problem solving with strong organizational skills, detail orientation, and a natural curiosity with an eagerness to learn  
  • Knowledge of MS Office suite with proficient excel experience and ability to quickly adapt to new software applications and technologies  
  • Establishes effective working relationships at the work group level
  • High school diploma or equivalent
  • 1-2 years escrow processing experience

Pay Range: $18.01 – $24.03 hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.