Overview:

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.  All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.  Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Your role

The Advisor, Course and Program Administration (CPA) plays a crucial role in enhancing the staff experience at RMIT Vietnam by expertly managing and developing processes and systems related to course and program administration, ensuring that all administrative aspects of student programs are handled with the highest level of service and expertise.
Key responsibilities include collaborating closely with staff in the Registrar’s Group, Academic Schools, and other stakeholders at RMIT Vietnam, ensuring compliance with relevant policies and frameworks.

Report to: Manager, Academic Governance & Systems

Key Accountabilities

• Support the approval process for new courses and programs, ensuring a smooth and efficient journey from proposal to implementation.

• Maintain high academic standards and ensure all courses and programs comply with institutional policies.

• Collaborate with schools, department heads, and other stakeholders to secure necessary approvals.

• Manage course and program details within our academic systems, ensuring data accuracy and accessibility for everyone.

• Coordinate class scheduling and configuration to optimise resource utilisation and meet the needs of students and schools.

• Act as a liaison with schools and departments to address and fulfill scheduling requirements, fostering a collaborative environment.

• Create detailed and user-friendly guides to support course and program administration, making processes easier for everyone.

• Develop and update training materials to ensure they are current and relevant, helping stakeholders stay informed and effective.

• Undertake any other duties that may be required to support the team.

Key Selection Criteria

• A bachelor's degree in education, administration, or a related field.

• Previous experience (1-2 years) in managing academic administration and improving administrative processes.

• Familiarity with academic standards, institutional policies, and compliance requirements.

• Proficiency in using academic systems and databases, as well as standard office software (e.g., Microsoft Office Suite).

• Commitment to maintaining high levels of customer service and customer satisfaction.

• Strong organisational and time-management skills to handle multiple tasks and deadlines efficiently.

• High level of accuracy and attention to detail in managing course and program information.

• Excellent communication and interpersonal skills, with proven client liaison experience.

• Ability to work collaboratively with a diverse range of stakeholders.

• Flexibility to take on additional responsibilities and adapt to changing needs within the academic environment.

Other Information

• Duration: 17 March 2025 - 19 December 2025

• Highly competitive gross salary

• Annual leave: 1 day per working month

• Private Insurance

• Free use of onsite gym

• Library on campus and online - access to RMIT Australia online library

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.0 (or equivalent Linguaskill 160). 

To be eligible for this position you must be a Vietnamese citizen.  Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below

Applications Close:

7 thg 2 2025 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us