Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.

Job Description

The Contract Manager plays a critical role in driving and managing the negotiation of Noggin’s customer contracts. This is a dynamic and challenging opportunity to work with prominent global brands.

In close partnership with our business development team, as well as our business leaders, this role will lead complex negotiations for both new and existing customer agreements. Responsibilities include identifying potential risks, securing favourable terms, and ensuring legal compliance.

Key Responsibilities:

Commercial and Contract Maintenance:

• Oversee the contract management system, including process management, compliance reporting, and documentation updates.

• Maintain and update standard contract templates; select appropriate templates for agreements.

• Brief internal leadership and external counsel on commercial matters.

Commercial Process:

• Lead and manage complex commercial contract negotiations, especially for cloud software sales.

• Review and triage client Master SaaS templates and amendments.

• Identify issues requiring detailed legal review.

• Administer internal approval, external review, and signature workflows.

• Collaborate on improving cross-team education, playbooks, contract templates, and legal processes.

• Prioritise contracts based on business needs.

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Customer-Facing Commercial Engagement:

• Prepare for and attend customer meetings on commercial matters.

• Obtain legal input on customer documents and modifications.

• Handle customer requests and organise legal review meetings.

• Ensure contract language meets country-specific requirements.

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Internal Team Commercial Engagement:

• Collaborate with sales and customer success teams on contract-related matters.

• Confirm scope of work and licences with relevant teams, and integrate into contracts.

• Adhere to internal compliance requirements.

• Record and triage compliance issues in the contract database.

Basic Requirements

Education and Qualifications

• Bachelor’s Degree with excellent academic credentials

• 4+ years as a Contracts Manager or similar experience, preferably within an enterprise B2B SaaS Software company

• Software licensing, especially SaaS model transactions

• Experience in addressing contractual issues in cloud, data security, privacy, and intellectual property matters strongly preferred.

Experience and Skills

• Excellent business judgement and critical thinking

• Can perform independently as well as cross-functionally and demonstrate flexibly in a collaborative, dynamic team environment

• Strong prioritisation skills and the ability to juggle multiple priorities at once and in a timely manner

• Strong persuasion, negotiation and collaboration skills and excellent communication (oral and written) and presentation skills

Personal Attributes

A skilled negotiator, you have excellent business judgement and critical thinking skills, allowing you to navigate and make sound decisions in complex situations with ease. You can perform independently, yet thrive in cross-functional teams, showcasing flexibility in a collaborative environment. You are passionate for driving commercial success and relish the challenge of taking the lead for this function within the business.

You are an expert in software licensing, particularly with SaaS model transactions and you come well versed in addressing a variety of contractual issues such as data security, privacy and intellectual property.

Inclusion and Diversity

Motorola Solutions embraces a diverse pool of candidates in its recruitment activities. We consider all qualified applicants and do not discriminate based on age, gender identity, biological sex, sexual orientation, intersex status, race, national or ethnic origin, religion, disabilities or health conditions, marital or family status and other areas of potential difference.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].