Summary
 

Develops test plans and test matrices, conducts testing, and reports test results for system changes. Coordinates implementation and debugging of new software ensuring that the new or modified applications work in the production environment and meet the expectations of customers. Researches and defines system production issues and works with Information Systems on both short term and long term resolutions. May also partner/communicate with other internal/external customers/plans.

Description
 

• Reviews projects and change sheets. Attends Scope, Design and Test Plan walkthroughs for major system projects. Coordinates testing and debugging of new or modified software. Creates test matrices, trains, and provides supporting documentation. Analyzes technical documentation to create test plan/matrices and updates statistical reporting software. Develops and executes formal test plans using analytical skills to ensure delivery of quality software applications.

• Monitors software/ programs implemented to verify that changes to the system’s operational process had the desired effect. During the testing process analyzes the system for exceptions and other items requiring posttest attention. Identifies and documents systems problems and works with Information Systems and the production areas on short term and long-term solutions.

• Defines and evaluates quality assurance metrics such as defects, defect counts, test results, and test status. Analyzes test data for accuracy and status to inform customer whether it will enhance current production operations. Creates defect records based on analysis of test results to correct programming deficiencies. Creates statistical information for Information systems and customers in order to track the progress of implementations.

• Prepares reports and analyses pertaining to testing results and/or production issues, including recommendations for customers on improving operational workflows.

Required Education: High School Diploma or equivalent

Required Work Experience: 2 years of experience working in related processing support systems. 2 years of system testing or system testing development experience.

Required Skills and Abilities: Strong business math skills. Strong verbal and written communication skills. Related systems support knowledge. Strong research and analytical skills. Attention to detail.

Required Software and Tools: Microsoft Office.

Preferred Education: Bachelor's degree-in Business, Healthcare, Information Technology, or other job-related field.

Preferred Software and Other Tools: Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center.

Work Environment: Typical office environment.

 

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Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.