Job Description:

POSITION SUMMARY:

The Campus Ambassador is crucial to the smooth operations of the College Pasadena Campus.  This position will perform a variety of general administrative duties including, but not limited to, answering and directing phone inquiries, greeting students and community members, entering invoices, supporting campus conference services by reserving rooms, ordering recurring and special purchases, as well as monitor the lobby area and greet incoming visitors.  

The ideal candidate will possess a positive, helpful, and courteous disposition towards all internal and external customers and be able to maintain effective working relationships with employees at all levels of the organization.

This position is located in Pasadena, works a full-time schedule of 40 hours per week, and reports directly to the Chief of Staff.

ESSENTIAL FUNCTIONS:

• Thorough knowledge of the campus, its vision, mission, programs, policies, achievements and infrastructure.
• Assists campus use reservations and other logistical arrangements.
• Sort and distribute all incoming mail into appropriate mailboxes.
• Accept deliveries and incoming mail. 
• Responsible for making recurring supply purchases and processing invoices. Perform other duties as assigned. 

Is regular attendance an essential function?  ☒ Yes         ☐ No

ESSENTIAL KNOWLEDGE, SKILLS and ABILITIES:

• Proficiency with Microsoft suite (Word, Excel, and PowerPoint) and ability to learn software, as needed.
• Experience using Concur preferred.
• Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities.
• Highly developed interpersonal communication skills including political acumen and social perceptiveness.
• Demonstrates good judgment in making decisions and attention to details.
• Excellent organizational and time management skills.
• Working knowledge of Workday is preferred
• Ability to work with a high level of confidentiality, ethics and discretion.
• Ability to interact and effectively work with invited guests, faculty, and staff members at all levels of Pacific Oaks in a culturally diverse environment.
• Ability to work onsite and outside of regular business hours including some night & weekends. 
• Ability to use general office equipment phones, copiers, faxes, scanners, etc.
• Ability to quickly learn and use new systems or software.
• Ability to identify pending tasks and prioritize work accordingly to meet deadlines.
• Ability to work onsite and outside of regular business hours including some night & weekends. 

Education:

• Associate’s degree or equivalent in experience.

Experience:

• Minimum of 2 years of related work experience in similar capacity Working in higher education or other educational endeavors is preferred

TYPICAL WORKING CONDITIONS (Describe environment including exposure to heat, cold, fumes, etc.)

• Office environment; typically, 70 degrees
• Noise level is usually quiet to moderately noisy while in the office
• Computer/Laptop
• Calculator/10-key
• Telephone/Copier, scanner and fax machines
• Writing utensil, stapler, scissors, tape dispenser

☒ Standing                      ☒ Lifting:  20 Lbs.           ☐ Pushing/Pulling                             ☐ Driving

☒ Walking                       ☐ Carrying                       ☒ Hearing                                      ☒ Speaking

☐ Reaching                     ☒ Writing                        ☐ Squatting/Kneeling                       ☒ Seeing

☐ Climbing                       ☐ Pushing                        ☒ Other:  Typing

Physical Environment - Exposed to: 

☒ Noise                            ☐ Heat/Cold                   ☐ Fumes/Gases                            ☐ Human Tissue/Fluids

☐ Chemicals                    ☐ Carcinogens                ☐ Dirt                              ☐ Animal Tissue/Fluids

☐ Toxic Chemicals          ☐ Radiation                     ☐ Other: 

☐ Biohazardous Material

Mental Demands: 

☒ Reading                       ☒ Frequent Interruptions           ☐ Periods of Concentrated Attention         

☒ Detailed Work            ☐ Irregular Work Schedule         ☒ Frequent Contact with People

☒ Frequent Deadlines                 ☐Other: 

☒ Multiple Concurrent Tasks

Compensation & Benefits

This opportunity is budgeted at $18.00-19.36 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.pacificoaks.edu/about/careers-pacific-oaks/

Pacific Oaks is an Equal Opportunity Employer.

Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired.
 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Pacific Oaks offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.