Work Flexibility: Hybrid

The MDM Analyst will be responsible for ensuring Service Now requests are resolved in a timely manner and according to policies and guidelines. Scope of Services: Items master data maintenance.

 

What you will do

• Ensure incoming requests are processed according to SLA and in compliance to guidelines and policies. 

• Identifies process standardization and continuous improvement opportunities. 

• Adopts and complies with process excellence methodology (lean six sigma, MDI, change control).  

• Works closely with different departments and proactively manages stakeholders. 

• Maintains a quality focus culture within the team. 

• Responsible for preparing the relevant SOX controls.  

• Ensure efficient, timely and satisfactory implementation of corrective actions for deficiencies identified by Associate Manager, Internal Control or Audit. 

• Creates and maintains internal processes and controls documentation.

What you need

Required:

• Fluency in English

• Bachelor or HBO Degree in Finance/Business related subjects 

• A combined professional experience of 1 year is required in the areas of finance master data: vendor, customer, items, employees, chart of accounts 

• Accustomed to working with deadlines, ability to manage multiple priorities

Preferred:

• Lean or Six Sigma green/green belt 

• Service Now or similar workflow management tooling

• ERP systems (Oracle, SAP)

• Experience in a multinational or shared service center

Travel Percentage: None